1 Remote Customer Support Rep - $60-$70k (SaaS Support, CRM) Job in Providence, RI
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CyberCoders is Hiring a Remote Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)
Permanently 100% Remote
Job Title : Remote Customer Support Rep - $60-$70k (SaaS Support, CRM)
Salary : $60k-$70k Benefits, 401k
Requirements : SaaS Customer Support - Nice to Have CRMs, Jira, Zendesk
We offer an intuitive web-based CRM for financial advisors and wealth managers.
Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales.
Our software integrates with leading FinTech brands and general tools like Google and Outlook. It enables them to manage their book of business, streamline their workflow, and grow their practice.
We are Series B funded for $30MM, have been in business since 2012, and have 52 employees.
Our founders have built and exited several successful start ups and this is their third venture.
We are REMOTE first and our team is distributed throughout the country.
Due to growth, we are actively hiring a Remote Customer Support Rep experienced in
Software / SaaS support.
Experience with the followings is a big plus, but not required :
- CRMs, WealthTech, Jira, and / or Confluence
- Could services, operating systems, and / or browsers
Top Reasons to Work with Us
- Remote : Permanently 100% Remote
- Compensation : $60k-$70k Benefits, 401k
- Promotion : We are very big on promoting from within
- Culture : Modern, supportive start-up culture
What You Will Be Doing
- Act as the first line up customer support when our clients have software issues
- Answer requests via a ticketing system by email, phone, video chat, screen share, etc.
- Screen share to review customer issues and provide solutions
- Keep an eye out for recurring software issues and suggest improvements
What You Need for this Position
Must Have :
Software / SaaS support.
Experience with the followings is a big plus, but not required :
- CRMs, WealthTech, Jira, and / or Confluence
- Could services, operating systems, and / or browsers
What's In It for You
- $60k-$70k Benefits, 401k
- Permanently remote
- Vacation / PTO
- Medical
- Dental
- Vision
- 401k
Benefits
Applicants must be authorized to work in the U.S.
Job Summary
Full Time
$65k-88k (estimate)
04/24/2024
05/02/2024
cybercoders.com
BOWIE, MD
500 - 1,000
1999
Private
MIGUEL FLORES
$50M - $200M
Related Companies
About CyberCoders
CyberCoders provides online recruitment and staffing solutions.
The job skills required for Remote Customer Support Rep - $60-$70k (SaaS Support, CRM) include Customer Support, Zendesk, CRM, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Remote Customer Support Rep - $60-$70k (SaaS Support, CRM). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Remote Customer Support Rep - $60-$70k (SaaS Support, CRM). Select any job title you are interested in and start to search job requirements.
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