3 Client Support Representative Jobs in Ogden, UT
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Cyberbacker is Hiring a Client Support Representative Near Ogden, UT
We are seeking a skilled and customer-focused Client Support Representative with experience in the real estate industry to join our team. The Client Support Representative will be responsible for building and maintaining strong relationships with our existing clients to ensure satisfaction and loyalty. The ideal candidate will have a deep understanding of real estate processes, excellent communication skills, and a proactive approach to client retention
To know more about our company (copy-and-paste the link on your browser):
- https://www.cbsnews.com/video/powering-small-businesses-fueling-big-dreams/#x
Responsibilities:
- Serve as the primary point of contact for existing clients, building rapport and trust through regular communication and support.
- Understand clients' needs, preferences, and goals related to real estate transactions, providing personalized assistance and guidance.
- Develop and implement client retention strategies and initiatives to increase satisfaction, loyalty, and long-term relationships.
- Proactively reach out to clients to gather feedback, address concerns, and identify opportunities for additional services or support.
- Respond promptly to client inquiries, requests, and issues, resolving them efficiently and effectively.
- Coordinate with marketing and sales teams to develop client-focused content and materials to support retention efforts.
Qualifications:
- Proven experience in client retention, customer service, or account management, preferably in the real estate industry.
- Deep knowledge of real estate processes, transactions, and market trends
- Excellent interpersonal and communication skills, both written and verbal.
- Strong problem-solving and analytical abilities.
- Ability to understand and effectively communicate technical information.
- Detail-oriented with a focus on providing a positive client experience
- Ability to work independently and as part of a team.
- Demonstrated empathy and patience in addressing client needs and concerns
Compensation:
- Full-time position
- $20 per hour
- Monday to Friday, 9am-5pm
Job Type: Full-time
Pay: $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Client services: 1 year (Required)
Work Location: In person
Job Summary
Full Time
$33k-41k (estimate)
04/29/2024
05/03/2024
cyberbacker.com
Ogden, KS
<25
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The job skills required for Client Support Representative include Problem Solving, Communication Skills, Client Service, Initiative, Communicates Effectively, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Representative positions, which can be used as a reference in future career path planning. As a Client Support Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Representative. You can explore the career advancement for a Client Support Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Representative job description and responsibilities
Client support representatives manage client relationships and provide customer support.
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Client support representatives help customers resolve technical problems associated with a product or service.
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They also ensure compliance with standards established procedures for addressing client concerns.
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Client support representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Representative jobs
For this kind of job u need to practice active listening and learn to empathize with your customers.
01/28/2022: Terre Haute, IN
Familiarity with your products or services can do good for you as you work as customer support rep.
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Client support representatives need to be current on technological developments and trends to be effective on their job.
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Client support agents can find out which tickets need their attention the most by creating customized ticket views.
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Soft skills like Teamwork, Customer Satisfaction, Problem Solving, Negotiation and Communication are essential for Customer Support Representative roles and jobs.
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Step 3: View the best colleges and universities for Client Support Representative.
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