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Cyber Advisors Inc, (CAI) located in Maple Grove, MN, is looking for an experienced Systems Engineer. CAI is a steadily growing IT managed services provider (MSP) business that specializes in a very high-quality, customer-focused approach to designing, managing, and maintaining our customer's IT environment. We have invested a tremendous amount of time to develop our technology, processes, and support platform. We are now adding to our team of outstanding individuals to help in our growth. Come grow with us!
You can learn more about us at www.cyberadvisors.com
This is a full-time position- Hybrid. Working hours are Monday-Friday with occasional evenings and weekends.
- Provide primarily remote and on-site support to our clients.
- Proactively anticipate, pre-empt, diagnose, and solve hardware, network, and software problems.
- Develop and maintain knowledge of the customer's specific business environment.
- Perform major technology platform migrations (Exchange, Active Directory, and others)
- Dedication to customer satisfaction and getting it right the first time.
- Demonstrate ability to explain complex technical concepts to a non-technical audience
- Strong troubleshooting skills across a broad and diverse population and environment.
- Demonstrate ability to proactively look for process improvement opportunities, challenge conventional practices, and adopt new methods and best practices. Also focused on continuous self-improvement.
- Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s).
- Strong technical documentation skills, ability to clearly record key information within ticketing and knowledge base systems.
- Appreciation of internal customer business, goals and objectives, strategies, and needs.
- Demonstrate ability to manage and prioritize multiple tasks, aggressive targets, and deadlines.
- Demonstrate understanding of priorities and effective work procedures, self-manage work time, and prioritize multiple tasks and problems.
- Passion for great customer service.
- Long-standing curiosity and love of technology.
- Proven ability to work with little or no supervision
- High-quality, detail-oriented approach to work.
- Well-developed organizational skills.
- Reliable and punctual.
- Ability to quickly learn new technologies.
- Interest in building a long-term career position.
- Bachelor's Degree in Computer Science or commensurate work experience Preferred
- A , Network , or similar IT certification or working toward it
- 5 years IT experience
- Strong knowledge of TCP/IP and networking fundamentals
- Broad knowledge of Windows Server, Active Directory, and Exchange
- Broad knowledge of Windows Desktop OS & MS Office Suites
- Experience with network security, anti-virus, and firewalls.
- Competitive salary depending on skills and experience.
- Vacation and PTO.
- Employer-paid Health and Dental Insurance for CAI employees.
- Great opportunities for career advancement
- 401k with employer matching
- Paid time off to train for continuing education
- Disability and Life Insurance
- Bonuses eligible
Cyber Advisors' culture is like no other. First and absolutely foremost, we believe in taking care of our employees and their families. Whether we are blowing off steam at Top Golf, gathering for a fun summer family picnic, or hosting sales –vs- engineering paintball war, we play just as hard as we work. We believe good things come to those who sweat.
**This position requires vaccination per guidelines set forth by numerous clients that this position will service**
Full Time
IT Outsourcing & Consulting
$102k-124k (estimate)
07/08/2023
05/22/2024
cyberadvisors.com
MAPLE GROVE, MN
25 - 50
1997
MICHAEL SHANE VINUP
$10M - $50M
IT Outsourcing & Consulting
Cyber Advisors (CAI) is a privately held IT solution provider based in Maple Grove, MN, a northwestern suburb of Minneapolis. Since our start, back in 1997, CAI has grown from offering hardware, software and services to pushing the envelope on today's leading technologies for companies and agencies around the U.S. with a focus on network infrastructure. Incorporated in 2001 by Shane Vinup and Igor Bogachev, Cyber Advisors began its mission to provide right-sized solutions that reduce & mitigate network-related downtime (thereby maximizing employee productivity), ensure data security & availabi...lity, and enable your organization to contain IT-related costs. Whether you partner with Cyber Advisors for full managed services, staff augmentation, project-based engineering expertise, or hardware/software purchasing, you gain a trusted partner that recommends solutions specifically tailored to your business objectives. Whether youre at the highest level of technical expertise or only know how to browse the Internet and use Microsoft Office, we ensure that you understand the solution being recommended from start to finish. Thats our promise.
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The job skills required for Systems Engineer include Troubleshooting, Computer Science, Networking, Active Directory, Windows Servers, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Systems Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Systems Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Systems Engineer positions, which can be used as a reference in future career path planning. As a Systems Engineer, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Systems Engineer. You can explore the career advancement for a Systems Engineer below and select your interested title to get hiring information.