At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization and as individuals. Everyone is encouraged to have personal development plans. By doing so, our team members are on their way to achieve their highest potential and be successful in their personal and professional lives. Work Location: Malvern, PA – Hybrid, coming into the office at least 3-days per week with Monday, Tuesday, and Thursday being set days. Who is Customers Bank? Founded in 2009, Customers Bank is a super-community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with. We get you further, faster. Focused on you: We provide every customer with a single point of contact. A dedicated team member who’s committed to meeting your needs today and tomorrow. On the leading edge: We’re innovating with the latest tools and technology so we can react to market conditions quicker and help you get ahead. Proven reliability: We always ground our innovation in our deep experience and strong financial foundation, so we’re a partner you can trust. What you’ll do: Customers Bank is seeking an experienced Senior DevOps Engineer to join our dynamic IT team. In this critical role, you will be instrumental in shaping our DevOps culture and practices, focusing primarily on our Microsoft Azure platform. Your expertise, whether in Azure or AWS, will drive our cloud-based initiatives, ensuring scalability, reliability, and efficiency in our cloud operations. Responsibilities: Cloud Platform Management: Lead and manage cloud-based infrastructure, primarily in Microsoft Azure, with openness to AWS environments. Cloud Enterprise application network configuration Design, implement, and maintain scalable, highly available, and fault-tolerant systems on Azure/AWS. Optimize cloud resource utilization and cost efficiency. CI/CD Pipeline Development: Develop and maintain continuous integration and continuous deployment (CI/CD) pipelines. Automate build, test, and deployment processes to enhance development efficiency. Infrastructure as Code (IaC): Implement infrastructure as code practices using tools such as Terraform, ARM templates, or AWS CloudFormation. Ensure infrastructure automation and provisioning are efficient, repeatable, and secure. Monitoring and Performance Tuning: Implement and manage monitoring solutions to ensure high performance and availability. Proactively identify and resolve infrastructure bottlenecks and issues. Collaboration and Support: Work closely with development teams to understand and address their infrastructure needs. Provide DevOps support and expertise in troubleshooting and resolving complex technical issues. Best Practices and Security: Enforce best practices in cloud security, compliance, and governance. Stay updated with emerging cloud technologies and DevOps methodologies. What do you need? Bachelor’s degree in Computer Science, Engineering, or a related field. Minimum of 5 years of experience in DevOps, with a strong focus on cloud-based solutions. Proficiency in Microsoft Azure cloud services; AWS experience is a plus. Experience in automating cloud infrastructure and CI/CD pipelines. Strong knowledge of IaC tools such as Terraform, ARM templates, or AWS CloudFormation. Familiarity with containerization and orchestration tools like Docker and Kubernetes. Proficient in scripting languages such as PowerShell, Python, or Bash. Strong problem-solving skills and ability to work in fast-paced environments. Excellent communication, documentation, and teamwork skills. Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws. Diversity Statement: At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success. Step into your future with us! Let’s take on tomorrow. If you don't see an opportunity that fits your experience, please apply here for general consideration. Founded in 2009, Customers Bank is a super-community bank with $20.3 billion in assets at June 30, 2022. We believe in dedicated personal service for the businesses, professionals, individuals and families we work with. We offer banking and loan services across Florida, Illinois, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Pennsylvania, Rhode Island and Texas. Customers Bank is a member of the Federal Reserve System with deposits insured by the Federal Deposit Insurance Corporation. Customers Bank is an equal opportunity lender. Customers Bank takes pride in delivering extremely high levels of customer service while charging comparatively very low fees; service that makes our clients say, “Wow.” Customers Bank, with its headquarters located in Malvern, Pennsylvania, is a subsidiary of Customers Bancorp, Inc., a bank holding company. The voting common shares of Customers Bancorp, Inc. are listed on the New York Stock Exchange under the symbol CUBI.