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Custom Truck One Source has changed the way the industry looks at specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers. Your success is what's next with Custom Truck One Source.
Summary
This role is the primary customer contact for collection of assigned customer accounts in the Custom Truck One Source (CTOS) Accounts Receivable department. You will call upon and work directly with customers to ensure timely payments and resolve customer discrepancies and disputes while working cooperatively with other internal departments. The Collections Analyst must identify customer challenges, evaluate issues, and work toward solutions to collect payments. Strong rapport building and communication skills are necessary for customer relations and successful collecting.
Essential Duties and Responsibilities
Required Skills and Qualifications
Preferred Skills and Qualifications
Working Conditions
The position location will be in the CTOS corporate office during regular business hours. Occasional overtime may be required to complete tasks or meet with leadership staff.
Physical Requirements
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
BENEFITS
Custom Truck One Source is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Full Time
Transportation
$39k-49k (estimate)
05/23/2023
05/11/2024
UNION GROVE, WI
200 - 500
2019
CRAIG KIERZEK
$200M - $500M
Transportation
The job skills required for COLLECTIONS ANALYST include Customer Service, Accounts Receivable, Problem Solving, Life Insurance, Communication Skills, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a COLLECTIONS ANALYST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by COLLECTIONS ANALYST. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for COLLECTIONS ANALYST positions, which can be used as a reference in future career path planning. As a COLLECTIONS ANALYST, it can be promoted into senior positions as a Collections Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary COLLECTIONS ANALYST. You can explore the career advancement for a COLLECTIONS ANALYST below and select your interested title to get hiring information.
If you are interested in becoming a Collections Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Collections Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Collections Analyst job description and responsibilities
Represent and lead the collections' team during executive management weekly conference calls providing updates on the delinquent A/R reports.
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Work remittance advice from Medicaid and Medicare ensuring accuracy of payments, correcting account billing according with Medicaid or Medicare disposition.
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Maintain active communication with supervisor and co-workers to develop a cohesive and supportive unit.
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Provide accurate information, supporting documentation, and effective communication to complete recovery process.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Collections Analyst jobs
Interpret all complex terms for collection process and affiliate agreement terms and maintain relationships with all internal and external customers.
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Assist manager to provide resolution for all collection and manage large amount of data for invoices and maintain knowledge on all variances to ensure prevention in reoccurrence.
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Analyze collection processes to recommend improvements.
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Contact customers to collect payments on delinquent accounts.
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Confer with credit association and other business representatives to exchange credit information.
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Step 3: View the best colleges and universities for Collections Analyst.