Description

Come join the team at Custom Made Meals, named one of Colorado’s Top Workplaces by the Denver Post two years in a row.  

What sets Custom Made Meals apart is our commitment to preparing ready-to-cook meals by hand with an unmatched combination of skill and care. Our team of 500 associate’s crafts 15,000 cases of fresh product every day. Grocery stores across the United States feature our dishes, which are developed by a culinary team led by a longtime and accomplished chef. We are growing with a need for full-time staff who are dedicated to making high-quality meals using fresh, natural ingredients. Custom Made Meals offers a rotating schedule with health benefits, 401k opportunities, and incentives to reward team members who meet and exceed their goals. 

Position Purpose

Oversee the day to day operations, carry through strategic vision, direction and business performance for CMM. This includes achievement of key operational metrics. Meet standards to achieve and maintain customer satisfaction. Oversee the retention and development of the production team.

Major Tasks and Key Responsibilities 

• Drives innovative and integrated operations initiatives in partnership with the CMM Management and other members of the CMM team.
• Supervises, directs and coordinates activities of all production team members involved in the food manufacturing of CMM Products.
• Builds and posts schedules weekly to the forecasted hours and ensures hours worked are within budget.
• Maintain daily production boards including productivity, issues and enhancements.
• Allot the manpower accordingly with efficiency of completing the work on time.
• Drive and support continual improvement processes.
• Is vigilant in forecasting the risk problems before commencing the work.
• Ensures a safe and clean work environment following all company implemented safety standards.
• Follows plans to ensure CMM Operations team is consistently staffed with top talent. Builds a strong internal partnership to meet staffing needs.
• Manages the product to ensure that the ingredients kept are at the appropriate temperature. Immediately takes action and communicates any temperature fall below set standards.
• Acts as an active leader and identifies, outlines and drives process excellence throughout production facility; develops and implements performance metrics and goals to assess individual and team performance levels, shares and utilizes proven best practices.
• Regularly monitors performance to identify and respond to deficiencies that impact customer service, satisfaction and quality. Actively develops top performers and utilizes established performance management guidelines to address performance issues.
• Reporting and coordinating the repair and routine maintenance of production equipment.
• Train and coach associates engaged in CMM operations for future career advancement. In addition, ensure associates are trained and adhering to all department and company policies.
• Assists in development of training materials, data sets to support department functions. Trains new and existing associates on proper processes and procedures.
• Adheres to all safe quality food (SQF) requirements and standards in CMM. Including the proper handling of all produce according to SQF standards.

Requirements

Experience:Typically requires BS/BA in a related discipline. Generally, 2-5 years of experience in a related field; certification is required in some areas OR MS/MA and generally 2-4 years of experience in a related field preferably in the food manufacturing industry.

• Highly motivated, hands-on, results driven, forward thinking professional who can thrive in a team-oriented environment.
• Excellent written and verbal communication skills are necessary. Bi-lingual (reading, writing and speaking) English and Spanish.

Communication:

Bilingual candidates with the ability to speak and read both English and Spanish are preferred.

Requirements:

Team members prepare meals in a refrigerated environment (36°F). Candidates may be required to travel, although it would account for 10% of their hours at the very most. Physical Requirements include:

Ability to lift as much as 30 pounds

Ability to stand for an extended period of time

Ability to bend, reach, push, pull, squat, turn, and walk

 Compensation / Benefits

• We offer a competitive salary based on experience. This is an exempt position with a range of $90,000 up to $125,000 a year with the opportunity to increase pay based on performance and annual bonus. We offer Medical, Dental, Vision, Flex Spending Accounts, 401K with a match up to 4%, and paid time off. 
• Custom Made Meals is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. Custom Made Meals considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

COVID-19 Precaution(s):

• All associates are required to have their temperatures taken multiple times throughout the day
• All associates are provided and required to wear N95 Masks
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place