CCS is looking for a Level 2 Network Technician to join our team onsite at one of our clients. Candidates should be well versed in hardware/software installations of network interface cards, wired and wireless network troubleshooting. They should also have outstanding and proven interpersonal, customer service, and organizational skills.To be considered for this position you must be vaccinated and boosted for COVID-19. 

This position is paying between $44,000-$53,000 annually. Pay will be based on experience. 

RESPONSIBILITIES

• Surveying and documenting existing networks
• Connect and troubleshoot cisco and comparable network products
• Accurately diagnose, document, and report on issues that arise.
• Network access troubleshooting and repair
• Log and update calls into ticketing system
• Perform other job-related duties as assigned

QUALIFICATIONS

• A Certification
• CCNA Certification (preferred)
• 3-5 years’ experience in hardware and networking support
• Exceptional and proven customer service skills.
• Ability to troubleshoot and report on hardware and software problems.
• Understanding of wireless devices, and process to connect them to a wireless network.
• Excellent verbal and written communication skills.
• Outstanding organizational and time management skills.
• Well versed with Microsoft office Suite (Win and Mac versions).
• Strong and consistent work ethic.
• Strong knowledge of Windows operating systems: Windows 10 & 11 and MacOS