Benefits :

• 401(k) matching
• Health insurance
• Paid time off

Work is primarily in residential environment.

The Role

Highly experienced Service Technician wanted to join the Custom Audio Video team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east.

This role as a part of Custom Audio Video’s service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.

Responsibilities include both on-site and remote access service of systems, accurate notation / documentation of problems, client relations, maintaining Custom Audio Video’s record of exemplary service.

Required : Extensive knowledge of AV and network systems.

Required : Strong interpersonal and customer service skills.

Required : Extensive experience installing and servicing most if not all kinds of low voltage systems.

Required : Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound / stereo system setup, and AV installation methods.

Required : Good driving record.

Required : Minimum 3 years’ experience in the AV installation / service industry including remote and control system programming.

Required : good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming.

Required : Maintain professional appearance and calm demeanor in tough situations.

Required : Ability to lift and carry up to 50 pounds and experienced working with power tools.

Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus.

Experience with Control4, Crestron, and URC a plus.

Industry certification from CEDIA, Infocomm, ISF or similar a plus.

The Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

The Person

The key skills and qualities of an Audio Video Service Technician :

• Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
• Previous experience as Audio / video Lead technician or A / V Home Automation technician.
• Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
• A high level of interpersonal ability patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
• Ability to lift and carry up to 50 pounds and experienced working with power tools
• A good driving record is necessary.

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please attach your resume to this posting.

Last updated : 2024-04-27