Job Title

Sr. Training Specialist, Change Management

Job Description Summary

The Sr. Training Specialist, Change Management, will join the Change Management Center of Excellence and provide change and training support for global transformation initiatives, mergers and acquisitions and special projects. This role will be responsible for conducting impact assessments, training needs analyses, stakeholder mapping, business readiness assessments, developing communication content and training materials. This role will also support the Sr. Director, Change Management by supporting, developing and implementing effective learning solutions for multiple programs. This individual will closely partner with colleagues from the business, the Learning & Development team, and external partners to drive program goals and individual behavior changes.
The ideal candidate will be a quick learner who can juggle multiple priorities, will proactively make connections with colleagues across the business, has good project management skills and can make decisions even when there are areas of ambiguity. Must be flexible, adaptable, and willing to take feedback to customize approach. Comfortable speaking to large groups (either in person or via web). Prior experience with eLearning software and a Learning Management System.

Job Description

Description % of Time Spent

Support execution of change management and training strategies, plans, and deliverables 30

Develops instructional strategies, plans, and materials and content for training programs using effective instructional design methodologies and technologies. Partners with the Leadership & Development (L&D) team/HR/HRBPs for alignment. Maintains training materials and updates as needed. Creates and maintains projects plans to ensure timely delivery of training materials and programs. Communicates training plans, activities, and outcomes to appropriate stakeholders. Schedules, administers, and moderates learning webinars. Assists with assessment administration. Runs and analyzes reports to monitor learning activity and budget spend. Transforms data into meaningful and engaging executive style summaries/presentations. 30

Partner with key stakeholders and change management colleagues and business stakeholders to develop and implement change management and training plans, including partnering with the L&D team for effective training solutions. 20

Ensure consistency of change management and training approach, implement standard operating processes and drive continuous improvement. 15

Performs other related duties as required or requested 5

Scope of Work

Decision-Making Authority

Follows established methods and procedures, but may have freedom to determine priorities for completion of tasks

Freedom to select the methods or procedures to be used from among several established alternatives

Freedom to determine the methods to be used to fulfil the position’s responsibilities and how to accomplish desired goals and objectives

Supervisory Responsibility: What positions does this job supervise? Direct supervision includes full hire/fire and performance evaluation responsibility.

None

May coordinate efforts of a project team to complete work within project deadlines

Provide solutions to routine/complex problems

Reports directly to this position, if applicable (List titles): Sr. Director, Change Management

Education/Experience/Training

High School Diploma, GED, Trade, Technical, or vocational school

College courses or Associates degree

College Degree in Psychology, Human Resources, Personnel Development, Change Management, Learning and Development, Instructional Design, English, Communications, Psychology, Business, or Journalism

Work Experience

Requires three to five years of experience

Specialized Knowledge/Skills: Change Management and Communications, Training

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

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