Job Title

Regional Operations Director (Northeast)

Job Description Summary

The Regional Operations Director (Northeast) position is a key member of the America's senior leadership team. This role acts as a strategic partner to a Regional President. This position is responsible for driving and supporting both top-line growth and margin accretion at the individual market and regional levels, directly contributing to the overall success of Cushman and Wakefield.
This success will be achieved primarily by: identifying and implementing process improvement and other efficiencies across markets, driving additional accountability in strategic growth priorities, champion and sponsor critical transformation projects, and ensuring optimum alignment and integration among service lines, support services and leadership.

Job Description

• Partner with Managing Principals and local Operations Directors to provide strategic and tactical support towards the overall success of their Southeast region. Advise on decisions related to: P&L management, investments, coverage strategy, staffing levels, geographic coverage, service line coverage, areas of efficiency and many other topics

• Partner with Americas operations leadership and transformation group to identify, prioritize, pilot and roll out transformation and automation projects in an organized and effective way. Additionally, responsible for executive sponsorship and overall implementation success.

• Drive strategic alignment and communication around service-line and functional specific initiatives (process change, projects, deliverables, etc...) to ensure downstream and cross service line/cross-function impacts are fully understood and accounted for.

• Manage, oversee, and mentor Local Operations Directors and Managers within span of control. This includes personal and corporate goals, development plans, performance expectations, understanding and advising on team structure, and expectation setting with internal clients (Managing Principals, Regional Presidents, fee earners, etc..)

• Drive and track accountability and progress toward established plans, adherence and guidance on expected corporate practices and policies, prioritizing market opportunities, escalation management and routing.

• Identify corporate needs from the local markets and support the overall business process to collect, aggregate, scrub and present results in an efficient and organized manner.

• Quality control and final sign-off ensuring local professionals used like methodologies to achieve desired outcome. Responsible for regional balance to ensure all markets are impacted appropriately by request or initiative (positive or negative).

• Advise Americas Operations and Business leadership on effectiveness of local leadership structure, approach and methodology. Recommend opportunities to cross train, educate, leverage, expand and modify structure in ways that will maximize the impact of each

• This is not a facilities operations role; it is a more people-focused operations position, supporting the Northeast region

QUALIFICATIONS
• Bachelor’s Degree required; Business Administration major preferred.
• Graduate Degree preferred.

• Specialized knowledge in real estate.
• Requires 10 years of professional experience with at least five (5) in a management role with direct reports.

COMPETENCIES
• Change Management
• Financial acumen
• Ability to influence stakeholders
• Decisiveness, accountability, ownership
• Action-oriented
• Develop and inspire others
• Drive collaboration and cohesiveness
• Strategic thinking

• Travel up to 25% in NE region

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $170,000.00 - $200,000.00Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.