Recent Searches

You haven't searched anything yet.

3 Customer Care Coordinator Jobs in Frisco, TX

SET JOB ALERT
Details...
Cushman & Wakefield
Frisco, TX | Full Time
$40k-49k (estimate)
4 Months Ago
Conifer Patient Solutions, LLC
Frisco, TX | Other
$76k-99k (estimate)
6 Months Ago
Encore Global
Frisco, TX | Full Time
$46k-60k (estimate)
1 Week Ago
Customer Care Coordinator
Apply
$40k-49k (estimate)
Full Time 4 Months Ago
Save

Cushman & Wakefield is Hiring a Customer Care Coordinator Near Frisco, TX

Job Title

Customer Care Coordinator

Job Description Summary

Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects/work requests ensuring consistency with company and customer goals as well as being able to manage project(s) in a predetermined amount of time and budget. Accountable for project/work request results

Job Description

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Develops project scope, goals, deliverables, resources, budget and timing.

2. Schedules work orders and monitors until completion.

3. Clearly communicates expectations to vendors.

4. Communicates with customer(s) on project and project results.

5. Negotiates prices with vendors.

6. Act as a mediator between customers and vendors.

7. Resolves any issues and solves problems throughout project life cycle.

8. Effectively manages project scope by ensuring any changes to scope are documented and approved.

9. Tracks and reports on project throughout time span of project(s).

10. Oversees assigned work requests to ensure they remain on track by working with Project Support Specialists and others.

11. Ensures information for billing is correct.

12. Develops tools and best practices for execution and project management on project(s).

13. Archives any and all project(s) document(s) and photos.

NON ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Sources new vendors as needed.

2. Manages daily reports on open work orders, PMFU items, and billing.

3. Performs other duties as assigned.

Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential function and assigned duty satisfactorily. The requirements listed below are representative of the knowledge, skills, competency, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High school diploma or general education degree (GED) required, some college preferred.

2. Preference of 2 years previous experience as a project manager or managing multiple projects.

3. Outstanding customer service skills required.

4. Must have basic understanding of facilities repairs, including plumbing, electrical, and HVAC.

5. Ability to operate general office equipment such as computer, copier, fax machine, scanner, projector, and multi-line telephone system.

6. Must possess excellent time management skills and be adaptable to change.

7. Ability to apply basic math, including adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals. 

8. Ability to communicate in one-on-one situations with management and co-workers; listen to others without interrupting and get clarification when needed.

9. Strong attention to detail and focus on quality and accuracy.

10. Exhibits dependability, including following instructions; responding to direction; and taking responsibility for own actions.

11. Ability to take initiative, including asking for and offering help when needed; performs work independently without being prompted.

12. Ability to prioritize and plan work activities; use time efficiently; and work within deadlines. 

Work Environment: The work characteristics described throughout this job description are representative of those an employee will encounter while performing the essential functions of this job. The work environment is usually well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation. The noise level in the work environment is usually quiet. There is generally no exposure to danger. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by management.

“Cushman & Wakefield is always looking for great talent to join our team. We are currently building our talent pipeline for future business wins. Please view and apply if you are interested in learning more about this potential opportunity and any others we expect to have open shortly.”

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or emailHRServices@cushwake.com. Please refer to the job title and job location when you contact us.

Job Summary

JOB TYPE

Full Time

SALARY

$40k-49k (estimate)

POST DATE

01/12/2024

EXPIRATION DATE

06/13/2024

Cushman & Wakefield
Full Time
$33k-44k (estimate)
Just Posted
Cushman & Wakefield
Full Time
$29k-36k (estimate)
Just Posted
Cushman & Wakefield
Full Time
$67k-99k (estimate)
1 Day Ago

The job skills required for Customer Care Coordinator include Customer Service, Billing, Futures, Customer Care, Attention to Detail, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Coordinator. Select any job title you are interested in and start to search job requirements.

For the skill of  Customer Service
Jimmy John's
Full Time | Part Time
$24k-30k (estimate)
Just Posted
For the skill of  Billing
Webb Eye Associates
Full Time | Part Time
$36k-44k (estimate)
Just Posted
For the skill of  Futures
TCS Communications
Full Time
$86k-103k (estimate)
Just Posted
Show more

The following is the career advancement route for Customer Care Coordinator positions, which can be used as a reference in future career path planning. As a Customer Care Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Coordinator. You can explore the career advancement for a Customer Care Coordinator below and select your interested title to get hiring information.

Conifer Patient Solutions, LLC
Remote | Other
$76k-99k (estimate)
6 Months Ago

If you are interested in becoming a Customer Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Coordinator job description and responsibilities

Customer care coordinator document reports, resolve complaints, and process orders and payments.

02/12/2022: Florence, AL

They also take orders from the customers, process their payments, and explain the features and functions of the product.

01/09/2022: Miami, FL

Customer care coordinators also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.

01/14/2022: Nassau, NY

Achieved sales goals and service performance requirements through new customer sales, sales of accessories and by providing excellent customer satisfaction.

03/09/2022: Benton Harbor, MI

They are professionals who are responsible for addressing customer needs and ensuring they have a good experience.

01/29/2022: Salem, OR

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Coordinator jobs

Those Customer Care Coordinators who do attend college, typically earn either a Business degree or a Health Care Administration degree.

02/04/2022: Salisbury, NC

Most of the time, a customer care coordinators has a certain quota to reach and works under a manager's supervision.

03/17/2022: Reno, NV

Customer care coordinators are employees who are responsible for providing the best customer experience to customers, usually for after-sales transactions.

03/10/2022: San Jose, CA

A customer service coordinator manages a team of customer service employees and ensures that the team complies with the policies and procedures of the organization.

03/03/2022: Florence, SC

There are various methods for resolving problems and conflicts used by the customer service coordinator.

02/14/2022: Buffalo, NY

Step 3: View the best colleges and universities for Customer Care Coordinator.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more