4 Client Services Director Jobs in Deerfield, IL
Curion is Hiring a Client Services Director Near Deerfield, IL
- The Director of Client Services is assigned a portfolio of clients, with the responsibility to grow the business within this portfolio. In order to drive revenue growth within the portfolio, it is expected that the Director will develop lasting, trust-based relationships with their respective clients
- Responsible for creating a plan to deliver against stated revenue targets including quarterly / monthly projections, etc.
- Propose and deliver solutions to solve problems for clients by understanding their business and research objectives and exceeding their expectations
- Act as a subject matter expert, consultant and advisor on research methodologies
- Perform prospecting activities such as cold calling, networking, and client visits in partnership with Global Strategy Director and VP
- Follow-up with clients regularly to ensure needs are being met and identify opportunities for growth
- Share Curion best practices for research, including advanced product research methods with clients and industry partners
- Work with PM’s on specific projects to ensure the quality of deliverables
- Mentor and develop junior team members by encouraging curiosity and growth, especially in the areas of new research methods, development of a strategic perspective and impactful reporting
- Illustrate the value of Curion’s products and services to create growth opportunities; conduct annual account analysis to identify trends and opportunities
- Perform prospecting activities such as online presentations, in-person networking and client visits to maintain and secure continued revenue growth amongst assigned clients
- Stay current on key industry trends and research methodologies
- Participate in brainstorming, team meetings, researching and assisting with program development for existing clients and new prospects
- Coordinate internal and external resources to ensure quality and timely delivery of projects and results
- Experience in identification and application of consumer and product research tools and methodologies to drive product guidance and validation
- Experience in the interpretation and use of advanced statistical data, DOEs, Category Appraisals, Benchmarking, Drivers of Liking, multi-variate analysis etc.
- Ability to translate research results into actionable insights to support client objectives
- Excellent planning and project management skills
- Ability to be responsive to client requests in a high volume fast-paced environment
- Experience in managing multiple projects at various stages of completion and to support PM’s, throughout project execution
- Ability to understand client needs and the scoping of work in order to propose and negotiate fees and services
- Experience overseeing budgets and expenses
- Experience working with external vendors when necessary for qualitative and quantitative research
- Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
- Willingness to travel as needed to meet with clients and prospects
- Previous work experience in insights/market research and cross-functional team leadership; supply side preferred
- Bachelor's degree in Food Science, Psychology, Market Research, Business/Marketing or related field
Job Summary
Full Time
$173k-242k (estimate)
11/14/2023
05/20/2024
curioninsights.com
IRVING, TX
50 - 100
2017
JULIE BOUTAGHOU
<$5M
Related Companies
About Curion
Curion is the result of a merger between QRS and Tragon. As of December 2020, Curion acquired PVR Research. Curion is a leader in sensory evaluation and consumer product research having pioneered many of the sensory methodologies considered industry standards today. Curion serves over 65% of Global 100 companies in the food & beverage, personal care, beauty, fine fragrance, and home & fabric care industries. Curion has state-of-the-art testing facilities spanning the US in four major metropolitan areas including San Francisco, Dallas, Chicago and New York. With the acquisition of PVR Research,... Curion now has two additional facilities located in Atlanta, GA. Curion works with its clients to determine not only what products consumers like but why they are liked and how. As a result, Curion clients mitigate the risk of marketplace failure by ensuring that only products of quality and character will be introduced to the market, providing repeatable delight to their consumers. Curion accomplishes this with its disruptive methods and approaches, sensory processes, facilities, and world-class data insights.
More
Show less
The job skills required for Client Services Director include Client Service, Presentation, Project Management, Insight, Analysis, Account Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Director. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Director. Select any job title you are interested in and start to search job requirements.
Similar Jobs
Popular Articles
