Communications Electronic Media Manager

POSITION DETAILS

The CUNY Graduate School of Public Health and Health Policy (CUNY SPH) is committed to teaching, research, and service that creates a healthier New York City and helps promote equitable, efficient, and evidence-based solutions to pressing health problems facing cities around the world. Located in Harlem, CUNY SPH is the top-ranked public school of public health in New York City, New York State, and the tristate region.

Reporting to the Director of Communications, the Communications Electronic Media Manager (CEMM) is a key member of the CUNY SPH Office of Communications team. The position manages all digital communications to the school’s internal and external audiences, utilizing the Constant Contact CRM platform and the school’s social media accounts. The CEMM fields numerous daily communications requests from the various academic and business units within the school and works with stakeholders to draft, edit, and disseminate information to the appropriate audiences. The CEMM is proficient in WordPress and maintains the school’s website, working with content owners to draft, edit, and update content as needed. The CEMM possesses excellent writing skills and drafts and edits written content for broadcast emails, blog posts, articles for the school’s publications, webpages, and social media. The CEMM has a strong eye for design and incorporates this into the school’s communications materials and ensures end products adhere to the school’s branding. As a member of a small, but very busy communications office, the CEMM is able to work independently and also collaborate closely with other team members as needed.

Duties and responsibilitiesinclude but are not limited to:

• Produce digital communications and materials including web content, broadcast emails, online newsletters, news releases, reports, publications, social media posts, podcasts, and videos

• Manage the school’s Constant Contact account, curating and maintaining contact lists and scheduling all email communications

• Oversee the school’s primary website and related sites; implement continuous content updates; and collaborate with the IT department to ensure the regular execution of necessary backups and software updates.

• Stay up-to-date and integrate the latest social media trends and best practices

• Prepare newsletters and promotional announcements for digital dissemination

• Promote news-worthy research and academic developments at the school, with the goal of engaging the CUNY SPH community, prospective students, partner organizations, and other collaborators

• Liaise with internal stakeholders and keep them informed of communications policy, branding guidelines, and relevant project updates

• Work with the Director and team members to manage the school’s electronic media and communications programs and strategies

• Other duties as assigned

Note: Until further notice, this position is eligible to work remotely and work on-site in the office.

QUALIFICATIONS

Bachelor's degree and 6 years of related experience required

Candidates should also possess:

• Excellent written and oral communication skills with meticulous attention to detail

• Experience drafting copy for, designing, and managing digital communications and media, including websites, social media, video, audio, and podcast materials for organizations

• Strong design skills and ability to be creative while maintaining the CUNY SPH brand

• Proficiency in in WordPress, Adobe Creative Suite, and Constant Contact or similar digital marketing platform

• Demonstrated ability to understand and translate client needs into appropriate digital formats and content

• Exceptional organizational and time management skills and ability to meet competing deadlines

• Ability to take direction and work independently

PREFERRED QUALIFICATIONS

• Master’s degree in communications, journalism, public health, or related field

• Communications experience in higher education, non-profit, or public sectors

CUNY TITLE OVERVIEW

Manages electronic, online and multi-media communications, providing editorial, technical and production expertise.

-Consults with client staff to assess needs and determine design and technical specifications

-Plans communications messages, formats, and designs which meet clients' needs and have impact with the intended audience(s)

-Coordinates the efforts of internal and external professionals to implement and disseminate electronic media projects

-Creates and maintains databases, archives, and other content associated with electronic media projects

-Develops production policies and standards and adheres to communications and branding standards

-Supervises staff as needed

-Performs related duties as assigned.

CUNY TITLE

Higher Education Associate

FLSA

Exempt

COMPENSATION AND BENEFITS

SALARY RANGE: $82,928 - $90,375. Salary commensurate with education and experience.

CUNY’s benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

HOW TO APPLY

If you are viewing this job posting on CUNYfirst as an internal candidate, please click on “Apply for Job” on the top of the page and follow the instructions.

If you are viewing this job posting externally, please apply as follows:

· Go to www.cuny.edu and click “Employment”

· Click “Search Job Posting”

· Click on “All Postings”

· Search by Job Opening ID (28456)

· Click on “Apply Now” and follow the instructions to include submission of your resume, cover letter and writing sample.

The uploaded documents must be in .doc, .docx, .pdf, .rtf, or text format.

CLOSING DATE

Resumes will be accepted through June 6, 2024.

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID

28456