1 Service Administrator Job in Hodgkins, IL
Cummins is Hiring a Service Administrator Near Hodgkins, IL
Service Administrator
Description
We are looking for a talented SERVICE ADMINISTRATOR to join our team specializing in service for our Sales and Service department in Hodgkins, IL during the hours of 7:00am-3:30pm.
In this role, you will make an impact in the following ways:
Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers.
Identify customer’s needs, gathers pertinent information, provides quotes, develops claims, prepares repair plans and provides status updates to customers on repair work.
Create complex work orders including diagnostic plans, quotes and repair plans by determining the length of repair based on parts and labor availability; reviews plan with the Service Supervisor/Team Lead prior to customer contact.
Review work orders to ensure accuracy for invoicing and warranty.
Complete required training on a timely basis.
Adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.
To be successful in this role you will need the following:
Excellent customer service skills and the ability to effectively communicate in a positive and professional manner.
Prior experience in service & repair, or warranty related field preferred.
Excellent computer skills using multiple software platforms.
Ability to thrive in fast-paced environment with multiple priorities.
Compensation and Benefits
Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-Verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.
Based on experience hiring range is $25.00-$33.00
Job SERVICE
Primary Location United States-Illinois-Chicago-US, IL, Hodgkins, Cummins NPower Chicago River Rd
Job Type Experienced - Exempt / Office
Recruitment Job Type Office
Job Posting Apr 19, 2024, 2:11:50 PM
Unposting Date Jul 28, 2024, 11:59:00 PM
Organization Distribution Business
Role Category Onsite
Relocation Package Ineligible
Req ID: 240003ET
Job Summary
Full Time
Wholesale
$46k-64k (estimate)
04/22/2023
06/22/2024
cummins.com
CLINTON TOWNSHIP, MI
>50,000
1919
Public
SUSAN LAKE
$10B - $50B
Wholesale
Related Companies
About Cummins
Cummins designs, manufactures, sells and services engines, filtration, and power generation products.
The job skills required for Service Administrator include Customer Service, Commitment, Futures, Life Insurance, Flexibility, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Administrator positions, which can be used as a reference in future career path planning. As a Service Administrator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Administrator. You can explore the career advancement for a Service Administrator below and select your interested title to get hiring information.
If you are interested in becoming a Service Administrator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Administrator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Administrator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Administrator jobs
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Step 3: View the best colleges and universities for Service Administrator.
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