Company overview

At Pie Five you'll be a part of a team that is committed to inspired standards for service and quality. We're family owned and operated and pride ourselves in our focus on our people. Your future and well being is why we get out of bed in the morning and the longer you work with us the more you'll make this point of view your own - our compassion is infectious. Make no mistake, we work hard - and the harder we work, the more fun this business can be; it's pizza!

Check out some of the things we're looking for below -- we can't wait to meet you!

Job Summary

Under the direction of store management, the Shift Lead is responsible for the successful execution of the Pie Five experience through serving the guest in a team member capacity, while also assuming a supervisory role of directing team members and leading the operation in the absence of store management.

Essential Job Functions

• Able to perform the essential job functions of the team member position
• Direct team members and delegate responsibilities
• Perform register closeouts and prepare bank deposits
• Resolve guest concerns and service breakdowns
• Open and/or close store, including the execution of related responsibilities like cleaning, cash handling, food prep, and employee management
• Perform other related duties, as assigned by company management

Basic Qualifications (Required)

• One year of restaurant or customer service experience
• One year of prior supervisory experience
• Effectively communicate with guests and other employees
• Listen attentively to guests, supervisors, and employees
• Actively engage the guest throughout their experience
• Organized, flexible, detail-oriented, and work with a sense of urgency
• Understand and perform local food-handling laws
• Understand and perform Pie Five standards and expectations
• Act in a professional manner that promotes a safe work environment
• Cross-train in all positions, and successfully perform all station functions as with a guest
• Focus and perform with a high level of energy
• Consistently maintain a friendly and outgoing demeanor
• Must have basic math skills and have the ability to handle money efficiently and accurately, with or without a calculator or POS system

Physical & Mental Requirements

• Must be able to stand for periods of up to 10 hours
• Must be able to bend, stoop, and kneel repeatedly over a long period of time
• Must be able to lift up to 50 pounds