Culligan/Total Water Treatment Systems, Inc. is looking to immediately hire a Culligan Service Manager to oversee the Residential/Commercial Service Tech Team for our Lawrenceville, GA location.
Total Water is an Employee Owned business providing excellent benefits including:

• Employee Stock Ownership Plan
• 401k
• Health and dental insurance
• Short and long term disability insurance
• Life insurance
• Paid holidays
• Paid time off

QUALIFICATIONS:

• 5-7 years experience or 10-15 years related or equivalent experience in plumbing, water treatment or utility service industry
• Strong communication, problem solving and organizational skills required
• Experience with computers including Windows based programs including excel, outlook, etc.
• Journeymen or Masters Plumber Restricted Appliance License preferred
• Valid drivers license

RESPONSIBILITIES:
Household Service

• Assist in scheduling and provide direct supervision of Culligan service technicians.
• Control and minimize labor and repair expenses.
• Provide leadership to accomplish the company goals and objectives.
• Develops and oversees training for Culligan service technicians.
• Provides on the job training for service technicians.
• Provides direction, training, and support to customer service team regarding scheduling.
• Performs commercial and household service as scheduled.
• Performs household or commercial installation or supervision and assistance with installation.
• Works on Culligan service/installation applications 50% or more of the work week.
• Included in the on-call/after hour’s rotation for Culligan customer service needs.

Management

• Developing and monitoring budget for Culligan service/installation responsibilities.
• Provide leadership and training to accomplish the company goals and objectives.
• Work with and assist with the company safety committee.
• Maintain good working relationships with Insurance provider and serve as the point person for customer claims related to the Culligan service department.
• Assist with sales and promotion of products as needed.
• Works with customers to solve problems.
• Works with customers on purchases of parts.
• Conduct quarterly goal setting meetings with technicians using the Core Performance System (CPS).
• Manages Household Service Technicians in an efficient manner.
• Manage the Culligan warehouse areas of the facility in a clean and orderly manner.
• Order and maintain an appropriate amount of new equipment and parts inventory to meet the needs of the Culligan customer base.
• Responds to customers and fellow team members in a timely manner.
• Responsible for the vehicle fleet and maintenance for the Culligan service positions.
• Other duties as assigned.

Total Water is a Equal Opportunity Employer: Minority, Female, Veteran, Disability

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.