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Description
*Eligible for bonus opportunities*
SHIFT
Monday - Thursday: 11:00 AM - 8:00 PM
Friday: 8:00 AM - 5:00 PM
POSITION SUMMARY
This position will report to the Collections and Contact Center Team Lead and will focus on Collections and Conversion Contact Center goals. Working in a phone intensive environment, the Collection Specialist will make/take outbound/inbound calls from delinquent borrowers to understand the issue causing the delinquency in the attempt to bring accounts current and keep them current in the future.
Requirements
CU*Answers is an Equal Employment Opportunity employer that supports the unique perspectives and experiences from all employees and supports a collaborative community spirit. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any status or condition protected by appliable federal, state or local laws.
Full Time
IT Outsourcing & Consulting
$31k-39k (estimate)
05/01/2023
06/05/2024
www.cuanswers.com
Grand Rapids, Michigan
100 - 200
Cynthia Hoffman
$10M - $50M
IT Outsourcing & Consulting
CU Answers provides a wide variety of services for credit unions including its flagship CU BASE processing system (online and in-house) and Internet development services featuring It's Me 247 online and mobile banking. Additional services include web development, network design and security, and image check processing.
The job skills required for Bilingual Collections Specialist include Problem Solving, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Collections Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Collections Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Bilingual Collections Specialist positions, which can be used as a reference in future career path planning. As a Bilingual Collections Specialist, it can be promoted into senior positions as a Collections Specialist - Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Collections Specialist. You can explore the career advancement for a Bilingual Collections Specialist below and select your interested title to get hiring information.