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JOB DESCRIPTION: MHC MANAGER/MHC/CASE MANAGER
Essential Functions

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Develops and fosters client team relationships to garner positive results for the client and recruit potential clients.
• Evaluates treatment plans, care decisions and gauges the results of client’s progress in relation to established goals.
• Recommends new approaches and procedures to affect continual improvements in client services performed.
• Establishes and maintains case records and reports on a monthly basis to supervising clinician. Ensures daily encounter notes are properly completed and maintained.
• Participates in Case meetings and attends other meetings regarding client care and as required by state/fiduciary regulations.
• Proactively determines client care needs and ensures proper care is being provided.
• Performs Community Support duties if and when needed, as outlined in the client’s treatment plan.

Supervisory Responsibility
This position manages all employees under the case managers scope, which may include.
o Responsible for performance management of direct care staff.
o Ensure all CTL policies and procedures are being enforced.
o Coaching and Development.
o Training and Education of Direct Care Staff.
o Create and administer weekly schedules and ensures shifts are properly covered on a daily basis.

Competencies

• Communication.
• Consultation.
• Critical Evaluation.
• Cultural Awareness.
• Leadership & Navigation.
• Relationship Management.
• Ethical Practice.

Work Environment
This job operates in the community, specifically in client’s homes, 2-3 days per week, in the office 1-2 times per week and provides a work from home flex day 1-2 times per month. (Due to Covid-19 restrictions, in home visits are based solely on the client’s needs). This role uses standard office equipment 1-2 times per week.
Travel
Travel is required throughout the region. A company vehicle will be provided along with training from the Worker’s Compensation Trust.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk and hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8 a.m. to 4 p.m. (hours can be flexed). The position requires on-call shifts.
Required Education and Experience
Master’s Degree and or 3-5 years of previous work-related experience.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
MHC Manager Duties
Managing MHC managers, holding mandatory monthly MHC meetings, filling in for MHC managers if needed, reviewing potential MHC managers, encouraging, and promoting MHC clients to direct care clients.

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Summary/Objective
The MHC Manager/MHC/Case Manager hybrid position is directly responsible for the processes surrounding a client’s growth based upon the individual’s treatment plan. This hybrid position is specifically geared towards managing mental health counselors and direct care staff.

Job Type: Full-time

Pay: $40.00 per hour

Benefits:

• Flexible schedule

Medical specialties:

• Home Health

Schedule:

• Monday to Friday

Work setting:

• In-person

Application Question(s):

• Do you have a Master's Degree in Social work, Mental Health, and or Psychology?

Education:

• Master's (Required)

Experience:

• Mental health counseling: 1 year (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Ability to Relocate:

• Meriden, CT: Relocate before starting work (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person