We are looking to hire a full-time, motivated, Parts Counterperson to enhance our service team! We are willing to train the right person for the job and are looking for a team player that is positive, upbeat, and a quick learner.

At Crystal Tractor we offer our employees the opportunity to earn an associate, bachelor’s, or master’s degree at no cost to the employee through Strayer University. Strayer University is an accredited institution that offers convenient classes to earn a degree, while you continue to have a full-time career, and with the freedom of no student loan debt.

What we offer:

• Medical Insurance
• Dental Insurance
• Life and Disability Insurance
• 401K Plan
• Holiday Pay
• Get paid weekly
• 5 Day work week
• Fourth-Generation Family owned & operated
• Growth opportunities

Responsibilities:

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively/efficiently regarding customer parts status.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Answer phone calls, provide price quotes and other information to customers.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Make sure all internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtains credit authorization.

Qualifications:

• High School Diploma or equivalent and prior parts sales experience required
• Prior Tractor dealership experience preferred
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Willing to submit to pre-employment drug screen and background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.