Job Summary
The Alpine Operator will facilitate the Alpine Slide operation while providing great service, a quality program and safe recreation.
Job Duties and Responsibilities

• Upholds and supports recreation expectations; Great Service, Quality Programming and Safe Recreation.
• Assist department in minimizing liability and risk.
• Follow activity standard operation procedures (SOP’s) and uphold facilitation standards outlined in training.
• Communicates, promotes, sells, and encourages all on and off site program participation.
• Completes proper set up and clean up duties assigned as outlined on the SOP.
• Responsible for verifying protocol is followed: ensure all participants have a “Release” wristband prior to the activity and keeping track of package guests.
• Load and unload the Alpine Slide carts from the track to the chairlift.
• Prep and check that all lift chairs, runs, signage, staging areas and carts are safe for daily operations and check/monitor during shift.
• Be alert and assist guests on and off chairlifts. Give verbal instructions every time to ensure safety.
• Be alert and assist guests on and off Alpine Slide. Educate guests on proper/safe sliding with verbal instructions every time.
• Participate in ski lift evacuation training exercise and actual lift evacuations, if necessary.
• Completion of all required forms such as the Daily Lift Log, Slide Maintenance Log and Sled Maintenance Log
• Complete all lift related incident forms accurately, legibly and timely.
• Keep area around Alpine Slide clean and trash free.
• Communicate to Lead or Supervisor any operation observation or guest comments/concerns.
• Organize Alpine Slide gear and storage.
• Works special events and other programming as needed. Assist with private group blocks.
• Follow all safe work practices to include the use of personal protection equipment (PPE) and Blood Borne Pathogens (BBP) procedures when around injuries.
• Interact and provide a safe, fun environment at all times.
• Other duties as assigned.

Job Specifications
Competencies:

• Lift operations experience is preferred but not required
• Excellent guest service.
• Clear and concise verbal and written communication skills. Able to read and follow manuals and procedures.
• Must possess a high level of concentration, self-motivation, the ability to multi-task and the drive to have fun!
• Previous experience working with children a plus.
• Must have the ability to work independently.
• Must be dependable and able to meet goals.
• Exemplifies professional conduct and adherence to company Core Values.

Education:

• Minimum of a high school diploma or GED equivalent.
• Combination of education and experience that enables performance of all aspects of the position.

Physical & Other Requirements:

• While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is frequently required to walk. The employee is occasionally required to climb or balance.
• The employee must regularly lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is frequently exposed to extreme heat.
• Evenings, weekends and holidays are a regular part of the schedule.
• Must have excellent attendance and conduct record for consideration.
• Must be at least 18 years old.
• Unrestricted and insurable driving record preferred.
• Non-smoking candidates preferred.

Crystal Mountain is an equal opportunity employer that is committed to diversity and inclusion in the workplace. 2020 Bronze Level Veteran Friendly Employer.
Established in 1956, Crystal Mountain is a family-owned, four-season resort destination located 28 miles southwest of Traverse City and a short drive from Sleeping Bear Dunes National Lakeshore. The resort features lodging, dining, downhill and cross-country skiing, two championship golf courses, shopping, award-winning Crystal Spa, Michigan's only alpine slide, the Park at Water's Edge, Michigan Legacy Art Park, weddings and a conference center. Visit www.CrystalMountain.com.