2 Director of Operations Jobs in Paul, MN

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Director of Operations

Crystal D

Paul, MN | Full Time

$193k-216k (estimate)

1 Month Ago

Director of Manufacturing Operations

CPP- Minneapolis

Paul, MN | Full Time

$168k-210k (estimate)

1 Month Ago

Director of Operations

Crystal D Paul, MN

$193k-216k (estimate)

Full Time | Retail 1 Month Ago

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Crystal D is Hiring a Director of Operations Near Paul, MN

Crystal D Mission: Together we will be the first choice for crystal awards and gifts.SUMMARY: The Director of Operations shoulders the responsibility for Crystal D's gross margin profitability. Serving as the driving force behind our organizational outcomes, this person provides adept leadership, oversees Customer Service, Art, Production, and Shipping, and keeps a keen focus on honoring our commitments and ensuring customer satisfaction by delivering the WOW Effect.Job Purpose: Every role at Crystal D is dedicated to fulfilling our core purpose, embodying our core values, and bringing our brand to life. At the heart of our mission to Turn Emotions into Memories and uphold “The WOW Effect” is the Director of Operations, a leader who champions our mission with unwavering integrity and genuine sincerity.
As a member of the executive Leadership team, the Director of Operations collaborates closely to shape company objectives, establish systematic approaches, and offer constructive insights for enhancing performance. The Director of Operations directly reports to the COO/EVP, ensuring alignment with broader organizational strategies and objectives.This role will collaborate with the Executive Leadership Team in crafting and executing strategic plans, setting the course for 1, 3, 5, and 10-year objectives using EOS, 4DX, and the Crystal D Way to align the company's trajectory with visionary goals.Direct oversight of: Operations Departmental Managers and Staff

Resp #	% of Time	Essential Functions
#1	20%	Develop strategies, tactics, and tools to deliver on 1-, 3-, 5- and 10-year plans per the VTO. Forecast, projecting one year ahead, the necessary resources essential for producing products that align with the sales forecast supporting the written plan and/or budget. Lead continuous improvement initiatives to optimize processes within Operations. Anticipate future resource requirements (human and capital), looking ahead 2-3 years, to effectively support sales growth plan. Develop long-term plans to ensure delivery on 10-year sales goals.
#2	30%	Establish and maintain processes, personnel, and training to deliver planned gross margin targets. Execute the Operations strategy in accordance with the business plan to deliver required Gross Margin. Execute tactics and provide the essential tools to accomplish the daily objectives. Review and update Core Process quarterly to ensure the efficient delivery of the Wow Effect. Participate in and lead L10’s to ensure the completion of Rocks and To Do’s.
#3	15%	Establish and leverage a comprehensive reporting system that effectively monitors and reports on all operations. Implement departmental scoreboards to establish self-assessment of performance in each department. Ensure that every manager reports their Key Performance Indicators (KPIs) and comprehends implications to the financial statement to deliver GM as planned. Utilize relevant and meaningful metrics to evaluate the success of each department. Ensure operational performance against the allocated budget. Utilize essential metrics in evaluating the performance of managers to deliver a high functioning team. Communicate crucial performance metrics to Operations managers to ensure employee performance.
#4	15%	Mentor managers towards high function of get, want, and capacity to do to ensure the delivery of the WOW Effect. Provide guidance to cultivate teams capable of achieving collective goals. Oversee each manager's execution of their annual plan to deliver overall GM. Comprehend and identify the motivations driving individuals to ensure on-team throughout the process. Deliver the vision for the future and how managers need to prepare their team or leaders for profitable growth.
#5	10%	Establishing growth plans and implement tools to develop managers Assess the training and professional development needs of Operations leaders ensure we have a strong management team Instruct each manager in creating a comprehensive plan to deliver on departmental goals. Educate each manager in executing the established strategy. Recognize and initiate learning and development opportunities for Operational teams to ensure continuous improvement. To guide managers in cultivating teams capable of achieving the objectives outlined in the Operations plan.
#6	10%	Communicates with organization to ensure alignment around the WOW Effect, Core Values, and VTO. Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems. Encourage and influence employees, at all levels, driving a one team customer 1^st approach. Spend time with Memory Makers and promote company culture and vision to assure alignment as one team. Present critical numbers, key metrics, business strategy, and company’s status to drive behaviors that influence GM while delivering the WOW effect. Meet with COO and executive team to inform, influence, and lead company to profitable growth. Believe in and communicate the vision and strategies regularly to drive the desired behaviors. Communicate the goals clearly and reinforce these goals regularly.

Company Wide Expectations

To have a growth mindset, willingness to grow professionally and personally.
Understand and comply with company policies and procedures.
Observe safety and security procedures.
Adjust to other duties assigned based on the needs of the business for your position.
Remain drug and alcohol free while on the premises and within your scope of duties.

Knowledge, Skills and Abilities (KSA’s): The requirements listed below represent the knowledge, skill and/or ability required to successfully perform the job’s essential functions.

Knowledge, Education, Experience and/or Certifications:

Bachelor's degree in business, Operations, or related field and eight or more years of experience.
Three to five years of experience in a similar function doing some or all aspects of the essential duties and responsibilities listed above; or equivalent combination of education and experience in the above listed essential duties and responsibilities.
5 years at an executive level is a plus.

Our business operates on EOS (Entrepreneurial Operating System) and the 4DX business operating systems. Previous experience with these systems is a plus but is not required.
The Operations team utilizes Lean Manufacturing systems and tools. Previous experience with these systems is a plus but is not required.

Proficiency with Microsoft 365 including Outlook, Word, Excel, and Teams.
On-the-job training may be required.

Skills & Abilities:

Strong interpersonal skills to build relationships with employees, management, and external partners, fostering collaboration and teamwork.
Ability to manage and facilitate change within an organization, guiding employees through transitions while maintaining a positive cultural atmosphere.
Ability to work independently and execute responsibilities in a high volume, deadline-oriented environment; Willingness and adaptability to organize, implement, and perform quality work with accuracy and attention to detail.
Ability to use analytical tools and methodologies to make informed decisions that optimize processes, resource allocation, and overall operational efficiency.
Excellent verbal and written communication skills to effectively convey the company's values, mission, and cultural expectations to employees at all levels.
Read, analyze, and interpret general business periodicals, professional journals, technical procedures, governmental regulations, and professional drawings.
Author reports, business correspondence, and procedure manuals.
Present information to and respond to questions from groups of managers, clients, customers, and the general public.
Apply good judgment in recognizing scope of authority.
Budgetary and financially focused while increasing value to internal and external customers.

Use of depth perception, close vision, and color vision are all continuously required.

Character TraitsTo be qualified for this role, this person must innately possess the following character traits.

Integrity	Gratitude	Loyal	Driven	Selfless
Commitment	Gritty	Empathetic	Trusted	Aware
Directness	Confidence	Energy	Influence	Inspiration

Leading Memory Makers

Is clear, confident, and energetic and will influence, challenge, inspire, motivate, and guide.
Knows something about the people they work with.
Cares about their team members, fellow leaders, agencies, and vendors.

Leading the Company

To sincerely believe in ,nurture, and defend our company culture in a genuine way.
Be the champion of the overall business plan and strategic initiatives.
Be the champion of Crystal D’s core purpose, values, and mission.
Foster a culture of accountability, professionalism, and ethical behavior.
Keep the organization focused on achieving the goals of the business plan.

Word Demands

Lifting	Sitting	Walking	Talking	Hearing
Typing	Reaching up/down	Grasping	Turning Waist	Standing

Working Conditions

May travel by car or airplane.

Benefits:

Weekly Pay
Paid Holidays
Paid time off
401(k) match
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Tuition reimbursement
MANY Company events
Paid Volunteer Activities

Crystal D Core Values

Our corporate values are the guideposts we follow in making daily decisions with each other and for our customers.

Integrity “I do what you say I will do.” Quality “I have an unyielding persistence to improve.” Respect “I treat people the way I want to be treated.” Commitment “I am committed to the ongoing viability of the company.” Passion “I have the burning desire to achieve in all I do.”

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$193k-216k (estimate)

POST DATE

03/03/2024

EXPIRATION DATE

04/23/2024

WEBSITE

crystal-d.com

HEADQUARTERS

SAINT PAUL, MN

SIZE

25 - 50

FOUNDED

1988

TYPE

Private

CEO

CHARLES DAHLGREN

REVENUE

<$5M

INDUSTRY

Retail

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If you are interested in becoming a Director of Operations, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Operations for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Director of Operations job description and responsibilities

A Director of Operations supervises general managers of different areas of an organization and works with production and day-to-day activities.

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Directors of operations need to excel on a computer and be comfortable using word processing programs and spreadsheets.

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the director of operations must ensure that they give adequate attention to each component.

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A director of clinical operations manages the daily operations of a healthcare facility or a specific department within a clinic or hospital.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Operations jobs

Directors of operations typically need to meet certain requirements to be considered for the position.

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Retail managers do scheduling and enacting policies, whereas the director of operations supervises bigger-scale projects.”.

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To that end, anyone who wants to be a director of operations needs to develop strong communication skills.

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Keep financial record of all operations.

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Supervise staffs from different departments.

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Step 3: View the best colleges and universities for Director of Operations.