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Crusoe Energy is on a mission to unlock value in stranded energy resources through the power of computation.
Take a look at what we do! - https://www.youtube.com/watch?v=Rlt8k71Quqw
We aim to align the long term interests of the climate with the future of global computing infrastructure. As data centers consume an exponentially growing power footprint to deliver technology to all connected devices, we are inspired by making sure that the energy meeting that demand is sourced in an environmentally responsible fashion. Crusoe co-locates mobile data centers with stranded energy resources, like flare gas and underloaded renewables, to deliver low-cost, carbon-negative distributed computing solutions. Crusoe Cloud is a managed cloud services platform powered by stranded energy that enables climate-friendly innovation in computationally intensive fields including artificial intelligence, graphics rendering and computational biology.
About This Role:
It is the responsibility of a technical project manager to orchestrate communication between our field team and the software team. Technical project managers direct and coordinate the communication of on-call issues, service outages and feature requests while maintaining an open line of communication between all teams. They regularly monitor our dashboards for issues and identify room for process, alerting and software improvements. They must be able to understand and conceptualize relational databases and build new SQL based dashboards, be comfortable with git and have a basic understanding of system architecture.
A Day In The Life:
Engage with internal and external customers to ensure that any issues are effectively captured and communicated to the software team for resolution if required.
Triage on call issues raised by customers using existing run-books and operational dashboards.
Continually enhance the support knowledge base to enable customer self-service.
Identify process improvements and opportunities where software can deliver quality of life improvements for customers.
Maintain regular ongoing communications with customer groups to solicit feedback and continually improve our product and customer experience.
Regularly review internal operational metrics to track system uptime / outages.
You Will Thrive In This Role If:
3 years of technical project management experience in a software or data center operations setting
Experience with ticketing software and issue tracking
Comfortable with query languages such as SQL
Basic knowledge of system design
Exceptional project management, analytical, organizational and communication skills
Demonstrated ability to foster teamwork and influence peers
Proven ability to work independently and manage multiple projects
Team leadership abilities
Comfortable with git and working on a command line
Familiarity with data center operations is a plus
Familiarity with scripting / automation tools such as ansible is a plus
Must be able to pass a background check
Embody the Company values
Benefits:
Hybrid work schedule
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
Pet-friendly offices
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
Company paid commuter benefit; $50 per pay period
Compensation Range:
Compensation will be paid in the range of $119K - $152K. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.
Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
Full Time
$122k-150k (estimate)
03/07/2024
05/05/2024
crusoeenergy.com
DENVER, CO
25 - 50
2018
Private
<$5M
Crusoe is a Colorado-based company that offers solutions such as natural gas flaring and performance optimization to the oil and gas industry.