HIRING IMMEDIATELY!

Customer Experience Ambassador

WHO ARE WE LOOKING FOR?

If you are someone who has a passion to serve, is reliable, enjoys baking & likes to learn in a fast-paced environment, then Crumbl Cookies is the place for you! Come be a part of this fast-growing company where we "bring families & friends together over the best box of cookies in the world!" All shifts available 5 a.m. - midnight, Monday - Saturday.

Crumbl is proudly building a reputation consisting of incredible tasting cookies and creating raving fan experiences every day while providing a clean, safe, and welcoming environment. This reputation is only possible with an individual who is dedicated to offering world class cookies, raving fan experiences, and serving the team & customers.

To be a successful baker, you must be efficient, friendly, focused on food quality & customer satisfaction, decisive, attentive & have a strong understanding of our baking techniques.

JOB DUTIES (including but not limited to):

• Customer service
• Mixing dough (18 years old)
• Balling dough
• Cleaning the store
• Decorating cookies
• Cleaning & restocking the workstation and ensuring all equipment is sanitized & prepared for the next shift.

GENERAL REQUIREMENTS:

• Must be 16 years or older to apply
• No previous experience necessary
• Strong communication, time & resource management, and planning skills
• Attention to detail, especially when performing quality inspections on ingredients & products
• Basic math & computer skills
• Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders & create amazing baked goods
• Flexibility to work around customer demands, including early morning, night, weekend & holiday availability
• Ability to work in a hot, hectic environment
• Stand, walk, bend, use hands and appliances for extended periods
• Legally eligible to work in the United States
• Excellent communication skills
• Time-management skills
• Ability to lift 50 lbs.

ESSENTIAL ROLE FUNCTIONS:

• RAVING FANS SERVICE: Instinctively serve the customer with a smile & genuine intentions to provide customers with a great experience.
• BAKING CRUMBL COOKIES: Follow Crumbl recipes with precision & care. Pay close attention to the details of each cookie bringing a quality experience every time.
• PRESENTATION & CLEANLINESS: Be detailed with each cookie’s presentation. Continuously clean as well as keep the kitchen areas organized & safe.
• TEAMWORK: Understand the importance of executing your individual responsibilities but also show a desire & effort to support fellow crew members perform tasks.
• WORK-ETHIC: Committed to giving excellent effort in all responsibilities & tasks.
• EFFICIENT: Provide Crumbl products in a timely manner. Commits to performing all duties extremely well at a quick pace.
• TECHNOLOGY: Understand & use Crumbl technology efficiently.
• KITCHEN EQUIPMENT: Safely & properly operate Crumbl kitchen equipment & utensils. Show respect & ownership over the equipment, utensils & other kitchen material.

POSITIONS AVAILABLE: Full-time, Part-time

BENEFITS

• Sampling cookies
• 50% off cookies
• Regular performance collaboration & career growth opportunities
• Flexible scheduling
• Recognition awards
• Sundays off