As an Assistant General Manager, you will play a very important role in operating the store daily. You will be responsible for maintaining fast friendly customer experience; keeping a clean organized kitchen; ensuring continuous flow of high-quality cookies, making sure that bakers are well trained and provide great customer service. Managers spend much of their time working in the kitchen as a team ensuring all crew members have assigned duties and all tasks are completed on time. At Crumbl we have a strong culture of teamwork, growth, and family. If this interests you, please keep reading and apply today!

• Genuinely Nice!
• Be present and work on the floor with the crew (this will be roughly 95% of where your time will be spent)
• The Assistant General Manager needs to be fully capable of running the store in its entirety with or without the presence of a General Manger and implement workflow procedures based on direction from the company’s General Manager.
• Address employee questions and concerns
• Handle back-of-the-house work such as training, interviewing, ordering, scheduling, and communicating with partner vendors
• Regularly coordinate and communicate with Manager and owners

• Days: Monday through Saturday
• Weekly hours: 30 hours a week 
• Shifts to potentially be available (for): Morning, day, and night

• $19 - $23 (includes hourly pay tip) 

• Employee Discount
• Off Every Sunday
• Flexible schedule
• Early close on certain holidays
• Regular performance collaboration and career growth opportunities
• Upon successful completion of the 90 day training period, assistant general manager pay will begin

• At least 1 year in restaurant/food industry management (Preferred)

• Valid Driver's License (Required)
• ServSafe Food Handlers Certification (Preferred but if you do not have, will pay for certification)

• Ability to lift packages between 10-55 lbs
• Ability to be on your feet for the entire shift
• Climb a ladder

• Crumbl shirts and hat (required to be worn at each shift) will be provided
• Black pants
• Black sneakers
• No jewelry

• Proprietary software (Crumbl platform)
• Apple products (Apple TV, iPads)
• When I Work
• Slack

• Taking ownership of all operational aspects
• Training all roles including bakers, shift leads, and delivery drivers
• Knowing your team well enough to identify the employees who may want further training to advance to the next level/role
• Maintaining set standards such as cleanliness and quality control
• Creating work schedules and addressing any schedule gaps
• Tracking sales and calculating healthy labor cost
• Managing new applications, interviewing, and hiring new employees
• Sharing and enforcing state and corporate policies and rules
• Addressing and documenting any employee disputes and infractions
• Interacting with customers and resolving any service issues
• Stepping into various roles when the store needs help such as baker, delivery, restocking