Crum & Forster Company Overview

Crum & Forster (C&F) with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.

Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the October 2022 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.

C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.

Job Description

Since 2000, Crum & Forster’s Accident & Health division (A&H) has offered a diverse portfolio of specialty insurance and reinsurance products nationwide. We place a strong focus on product development and creative distribution methods, along with excellent client service and support.

In addition to our robust domestic portfolio, which spans both special risk and medical solutions, A&H works on an international basis through various partnerships. Our global capabilities provide our partners with even broader flexibility in underwriting solutions.

The qualities and capabilities of Crum & Forster Accident & Health demonstrate our philosophy of building meaningful, long-term partnerships and our dedication to providing alternative strategies in an ever-changing insurance market.

The Digital Media Specialist will support and work with the Director, Digital Media & Intranet, and the AVP, Public Relations & Communications, as well as the broader Corporate Communications team to enhance Crum & Forster’s brand, both internally and externally. They will collaborate on and affect all project phases from brainstorming through execution, delivery, measurement and reporting across digital communication channels, including, but not limited to, social media, intranet, website, and direct marketing platforms. The ideal candidate will be highly motivated, creative, inquisitive and collaborative, with proven experience developing and delivering digital content across multiple platforms.

This is a hybrid role working in the Morristown, NJ or Eatontown, NJ office.

What you will do for C&F:

• Plan, create and publish content to social media platforms (LinkedIn, X, and Instagram), as well as C&F’s company intranet (BERTI)
• Utilize storytelling to develop engaging content for company intranet and external digital channels.
• Write content, and design and/or edit photos and graphics (in Photoshop, Illustrator), and video (Premiere Pro and/or Camtasia, AfterEffects, Photoshop) for all digital channels, while adhering to brand standards and approval processes, in alignment with campaign objectives/approved messaging
• Enable and help train cross-functional teams to leverage social channels.
• Track social and digital content (Google Analytics and manually) on a weekly and monthly basis and analyze metrics to determine an optimal engagement strategy

What you will bring to C&F:

• Bachelor's degree in Marketing, Communications, Business or related field (or equivalent experience)
• Minimum of 3 years social media experience
• Proficiency in Adobe Suite products, specifically Photoshop
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Experience with WordPress or similar CMS, SEO, and Camptasia a plus.
• Insurance industry experience a plus
• Superior business writing, creative writing, and editing skills with excellent grammar and strong attention to detail
• Ability to thrive in decentralized organization and comfortable managing work streams and projects concurrently with multiple team members
• A highly-organized self-starter with a sense of urgency, a roll-up-the-sleeves and can-do attitude
• Working knowledge of social media best practices and evolving trends to create compelling content, increase followers and enhance engagement – especially among target audiences
• Ability to monitor, track and report metrics across social media platforms.

Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $59,500.00 to a maximum of $98,300.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.

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What C&F will bring to you

Competitive compensation package

Generous 401K employer match

Employee Stock Purchase plan with employer matching

Generous Paid Time Off

Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing

A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path

A dynamic, ambitious, fun and exciting work environment

We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community.

At C&F you will BELONG

We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodation, please let us know.