Corporate Overview: CRST The Transportation Solution, Inc. is delivering promises and driving success so we can all have what we need to live and thrive. We need talented individuals to help us bring this vision to life.

Division: CRST Equipment Solutions is our sales and service division. We pride ourselves on providing drivers with new equipment that they, and our customers, can depend on for safe, timely service. Our experienced team includes corporate maintenance, warranty, internal maintenance, licensing, external maintenance, independent contractor maintenance, and equipment.

Job Title: Maintenance Administrator I

Location: Onsite in Cedar Rapids, IA (3930 16th Ave SW, Cedar Rapids, IA 52404)

Job Schedules Available:

Job Summary: As a Vehicle Reliability Team (VRT) Maintenance Administrator, you’ll help Team CRST’s professional drivers get back up and running fast by overseeing equipment breakdowns and coordinating repairs with CRST’s network of approved vendors. Vehicle Reliability Team Coordinators play a critical role in ensuring we continue to deliver our promises and drive success.

Compensation: $19.00/hr. Starting Wages (Pay Bi-Weekly)

Day in the Job Preview: Vehicle Reliability Team (VRT) Maintenance Administrators support CRST’s professional drivers by overseeing equipment breakdowns and coordinating repairs to get them back on the road safely and efficiently. The ideal candidate must have positive and engaging communication skills that promote customer service and a natural talent for troubleshooting and applying problem-solving skills to real-life situations.

Essential Duties/Responsibilities:

• Provide best-in-class customer service.
• Coordinate with a professional driver and CRST operations department to ensure equipment is routed to a service provider for preventative maintenance (PMs) and repairs.
• Monitor the progress of repairs with external service providers, record updates as needed, and complete repair orders in Transman (CRST Equipment Solution's operating system).
• Negotiate repair and labor costs with external service providers.
• Answer and coordinate inbound/outbound phone calls.
• Inform CRST Operations daily of equipment status.

Job Requirements:

• Successful completion of a CRST background check and drug screen is required.
• High school diploma or GED is required.
• Computer literacy - must be able to navigate multiple screens and programs while triaging on the phone.

Ideal Experience & Skillset:

• Adaptability to pivot priorities swiftly.
• Utilize available resources to make timely decisions with a sense of urgency.
• Demonstrate strong attention to detail.
• Comfortable working in ambiguous situations and making decisions without complete information.
• Associate's degree in a relevant field.

Did You Know?

• CRST is one of the largest privately owned trucking companies in the United States. That means you can count on our experience and ongoing commitment to provide the best service to our customers and the best work environment for our employees.
• We’re family-owned. We’re dedicated to building on our founder’s legacy to make CRST the transportation solution.
• CRST is headquartered in Cedar Rapids, IA. Our midwestern hometown is known for its strong values, commitment to our community, and the success of manufacturers and producers here and throughout the country. When we thrive, America thrives!

CRST Core Values: Safety is at the core of all we do | Integrity in every decision and action | Commitment to the success of employees, customers, agents, contractors, and communities.
EEO Commitment: All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Hiring Notice: Offers of employment are contingent upon successful completion of a background check, drug test, and MVR (if applicable).