**Job Overview:** We are seeking a skilled Front Desk Manager to oversee the daily operations of our front desk area. The ideal candidate will have a strong background in hotel management and guest services, ensuring a seamless and welcoming experience for all guests. **Responsibilities:** - Manage all front desk activities, including check-ins, check-outs, and guest inquiries - Train, supervise, and support front desk staff to deliver exceptional customer service - Handle guest concerns and resolve issues promptly and professionally - Maintain accurate records and oversee the reservation system - Coordinate with other departments to ensure guest satisfaction and efficient hotel operations **Requirements:** - Previous experience in hotel management or front desk operations - Proficiency in phone systems and excellent phone etiquette - Multilingual abilities are a plus to cater to diverse guests - Knowledge of night audit procedures and hospitality management - Strong organizational skills with attention to detail - Ability to work flexible hours as needed in a fast-paced environment This position offers the opportunity to lead a dynamic team in a thriving hospitality setting. If you have a passion for delivering exceptional guest experiences and possess the required skills, we invite you to apply for this rewarding role.

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift
• Weekends as needed

Ability to Relocate:

• Baton Rouge, LA 70809: Relocate before starting work (Required)

Work Location: In person