Description

General Description 

Our Facilities Maintenance Technician helps to maintain safe, beautiful ministry environments and functional ministry spaces on both our Church and School campuses.

Essential Job Functions 

1. Assists in all construction and modification projects that do not require external contractor involvement 
2. Assists in maintaining full functional use of all electrical and mechanical systems for the church and school 
3. Collaborates with the Facilities department to ensure timely responses and swift closures of facilities work requests 
4. Alerts the Construction and Facilities Manager to any facility issues that may affect the physical safety and well-being of any person on campus 
5. Surveys buildings and mechanical systems to ensure they are maintained to health and safety standards 
6. Assists in the installation of heating, ventilation, refrigeration, plumbing, electrical and other systems and conducts repairs as needed 
7. Performs manual repairs on both campuses as necessary 
8. Follows general campus upkeep procedures 

The above summary of duties represents the major tasks and duties. This is not intended to be an exhaustive list of all responsibilities. Therefore, this person may perform other related tasks under the direction of the Campus Maintenance and Development Manager. 

Requirements

Education and Experience 

• High School diploma or GED required 
• Two years working in the trades preferred 
• Air conditioning certification preferred 
• Driver’s license preferred

Other Requirements 

• Possess and demonstrate a working knowledge of Mechanical, Plumbing and Electrical maintenance, drywall installation and repair, painting, and the use of specialized tools 
• Live out the Crossroads Staff values and fulfill all staff expectations 

Working Conditions  

• Lifting up to 50 lbs 
• Sitting, kneeling or standing for long periods of time
• Climbing up and down stairs or Ladders
• Working at heights of up to 30ft 
• Work in tight spaces
• Lifting up to 20 lbs over head
• Work on rooftops
• Work with mechanical lifts (scissor lift, Boom, Forklift)

Core Competency Requirements 

• Customer Focus: Seeks to welcome, serve, support and effectively resource “customers.” 
• Treats internal and external customers courteously
• Works to build customer relationships through reliable service, trust and respect 
• Identifies customers’ needs and matches them with appropriate resources 
• Demonstrates a thorough knowledge of products
• Researches and locates new products when the need arises
• Monitors customer satisfaction by eliciting feedback from customers
• Considers both short and long-term interests of the customer in making service decisions 
• Assumes ownership of customer issues and follows up on outstanding issues in a timely manner
• Creates strategies to help serve customers more effectively 
• Detail Orientation: Appreciates the importance of details and attends to details that affect quality, timeliness and goal achievement.
• Perceives the whole in terms of component parts
• Determines with accuracy the specific steps, resources and actions required to achieve the overarching goal
• Oversees the specifics of a project/plan/event to ensure its successful completion 
• Provides input and ideas to help foresee any needs at a given event or meeting 
• Creates accurate work
• Demonstrates the ability to work independently and coordinate the work of others 
• Multi-tasks effectively 
• Learner: Proactively investigates new perspectives, attitudes and behaviors, evaluates current performance and integrates what he/she is learning to improve his/her performance.
• Invests time and resources to learn, grow and develop
• Possesses an openness to new ideas, concepts and experiences 
• Seeks education (formal and informal), resources and developmental tools
• Builds on strengths and identifies areas for growth
• Looks for opportunities to learn from mistakes
• Solicits and incorporates feedback from others
• Identifies ways to improve performance and efficiency on the job
• Analyzes systems, processes and performance trends to identify opportunities for improvement
• Masters new concepts and information
• Mechanical Aptitude: Has the ability to diagnose and repair mechanical problems. 
• Demonstrates a solid knowledge of the functionality of automotive systems: engine, ignition, electronic injection, transmission, brake, cooling, suspension and steering, air conditioning and wiring
• Uses diagnostic tools and accurately analyzes the results
• Removes and installs components to repair the vehicle
• Operates basic workshop equipment correctly (trolley jack, body jack, oil change machine, air compressor, auto-gear oil changer machine, brake fluid changer and others)
• Follows safety guidelines
• Self Starter: Demonstrates a high level of initiative, proactively identifies opportunities/issues and acts to capitalize or resolve them.
• Volunteers for tasks
• Identifies what needs to be done and takes appropriate action without being asked or required to do so 
• Persists in the face of difficulties
• Seizes opportunities to take action
• Initiates individual or group projects and takes responsibility for their success 
• Team Player: A team player values his/her coworkers and works collaboratively with them to achieve organizational goals. 
• Encourages, uplifts and motivates those around him/her by being authentic, inspiring, joyful and loving
• Values his/her coworkers and seeks to build healthy relationships with them
• Collaborates well with the entire team by exemplifying humility and flexibility
• Solicits and incorporates input from others 
• Promotes unity (models and fosters relationships, celebrates diversity and resolves conflicts biblically and gracefully) 
• Goes above and beyond job requirements, demonstrating a commitment to “do whatever it takes” to see the job/task through to completion
• Places the team agenda before his/her personal agenda

Classification 

• FLSA Status: Non-exempt 
• Pay Grade: CCC Pay Grade 4