About Crossover Health

Crossover Health is creating the future of health as it should be. A national, team-based medical group with a focus on wellbeing and prevention that extends beyond traditional sick care, the company delivers an entirely new model of healthcare Primary Health built on the foundation of trusted relationships, an interdisciplinary care team approach, and outcomes-based payment.

Crossover’s Primary Health model integrates primary care, physical medicine, mental health, health coaching, care navigation and more, and delivers care in surround-sound in-person, virtually and via asynchronous messaging.

Together we are building a community of members that embraces healthcare as a proactive part of their lifestyle.

Job Summary

The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.

Our hours : MWF - 7 AM - 4 PM

MWF - 7 AM - 4 PM

Tues / Thurs - 10 AM - 7 PM

About Crossover Health

Crossover makes remarkable health possible by bringing people, their doctors, data, and benefits together under one connected system of health.

We’ve built an entirely new category of primary care providing one simple place to go for trusted care in person, online, anytime.

We are working with the most innovative employer partners to integrate disconnected health and wellness benefits with tech-enabled services which allows our partners to increase access to care, decrease spending, and deliver an unrivaled experience for employees near and far.

Job Responsibilities

The Crossover Health Medical Assistant role is a key player in creating the unique patient experience we seek to deliver.

The Medical Assistant provides clinic guests with above-and beyond service to ensure an exceptional patient experience. As a Medical Assistant, you ensure that guests are delighted and happy from the moment they step into the clinic and continue to extend the service experience beyond the clinic walls to ensure superior service delivery.

Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible

Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.

Take medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.

Handle inventory, orders, and replenish medical supplies and materials.

Administer medications, including injections in scope of practice.

Performs ancillary testing and tasks (including but not limited to PFTs, audiogram testing and respirator fit testing) as ordered by treating clinicians

Performs DOT and Non-DOT drug and alcohol testing

Handle multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication

Ability to obtain all certifications required of Medical Assistants in an occupational health setting including but not limited to Drug Screen Collection and Breath Alcohol Test Certification.

Performs other duties as assigned

Required Qualifications

Graduate of an accredited medical assistant or surgical technician program

Minimum of 2 years comparable clinical back office medical assistant experience.

BLS (Basic Life Support) certification required.

Preferred Qualifications

Excellent computer skills and familiarity with Microsoft products.

Reading, writing, and excellent oral proficiency in the English language.

Strong organizational and follow-through skills.

Excellent communication and interpersonal skills.

High level of ownership, accountability and initiative.

Proven organizational skills, great interpersonal skills, and ability to work as a key team member.

Comfort and efficiency with multi-tasking, issue resolution, and conflict management.

Occupational health experience

Working knowledge of occupational medicine requirements (state specific)

Physical Job Requirements

May require standing, walking and sitting for extended amounts of time.

Occasionally lift and carry items weighing up to 50 lbs.

Manual and finger dexterity and hand-eye coordination

Includes full range of body motion including potential of handling and lifting patients.

Requires corrected vision, hearing and speech within normal ranges. Must be able to effectively communicate with patients and team members.

Crossover Health is committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability.

If you need assistance or an accommodation due to a disability, you may email us at .

To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

LI-Onsite

Last updated : 2024-04-29