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*Effective Immediately - New Hourly Rates*
Starting Rate: $24.28/hour. Annual increases and full benefits offered
Experienced candidates with 3 years or more required work experience hourly rates range from $24.28/hour- $26.02 based on CWA Collective Bargaining Agreement
Schedule: Saturdays, 8am-6pm
POSITION SUMMARY: Assure the seamless availability and delivery of crisis phone counseling including lethality assessment, supportive counseling, and information and referral to individuals who contact Crisis Services 24-hour hotline via dedicated lines from outpatient community mental health clinics
ESSENTIAL JOB FUNCTIONS:
QUALIFICATION REQUIREMENTS:
Knowledge: Must possess strong knowledge of mental health and suicide dynamics and effects, public awareness and crisis prevention and intervention services. Superior knowledge of HIPAA laws/regulations with regard to protected health information; code of ethics, confidentiality and privacy principles. Ability to: Work independently and as part of a team. Excellent problem solving, conflict management, organizational and time management skills. Demonstrate high level of compassion and empathy, confidentiality and understanding for clients. Effective verbal, written and interpersonal communication with clients, supervisor, staff, and other departments; Exercise sound judgment and discretion; Be reliable and consistent in attendance, punctuality, work ethic and professionalism; Manage multiple tasks, and establish priorities in a rapidly changing and fast paced environment.
Education: Master's Degree from an accredited college and/or university in human service field, social work or relevant field AND licensure in Social Work (LMSW or LCSW) OR licensure in Mental Health Counseling (LMHC) required.
Experience: Minimum one year of supervised professional experience (pre- or post-graduate) providing direct services to individuals in a mental health setting; preferably working with individuals with severe and persistent mental illness. Experience with crisis situations and quickly establishing rapport with clients preferred. Working knowledge of trauma-informed care a plus; Demonstrated ability and experience working with diverse populations.
RELATIONSHIPS:
Internal: Will maintain productive relationships with agency management, program staff, volunteers, union officials and employees.
External: Will work collaboratively with a variety of stakeholders (e.g. hospitals, community service organizations, government agencies, courts and families) to provide a comprehensive range of services including advocacy, crisis intervention, support and guidance to meet the needs of the clients and their families.
ENVIRONMENTAL AND WORKING CONDITIONS:
PHYSICAL AND MENTAL REQUIREMENTS: Combination of occasional traveling, standing, sitting, bending and reaching required. Comfortable performing faced paced, multi-faceted projects in conjunction with day-to-day activities.
EEO STATEMENT:
Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.
OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.
Part Time
Social & Legal Services
$111k-143k (estimate)
05/12/2023
05/05/2024
crisisservices.org
BUFFALO, NY
25 - 50
1968
JESSICA C PIRRO
$5M - $10M
Social & Legal Services
Crisis Services is a higher education company based out of 222 W 39th Ave, San Mateo, California, United States.