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As the Service Manager, you will serve as the operational leader for our store's Service Center, assuming ultimate accountability for all decisions pertaining to workflow, mechanic staffing, and KPIs to ensure optimal customer experiences. You will function as the primary service advisor, seamlessly integrating sales and service.
This role demands exceptional communication and leadership skills to effectively motivate and guide your colleagues. Your responsibilities will encompass team training, customer engagement to recommend appropriate services, cost management, service order organization, departmental cleanliness and efficiency maintenance, as well as proactive oversight in bike assembly and delivery to the sales floor.
Additionally, being situated in close proximity to an extensive network of trails and a vibrant cycling community, you'll have unparalleled access to the outdoors and opportunities to immerse yourself in the cycling culture, further enriching your professional experience.
Compensation
Job Type: Full-time
Pay: $26.00 - $36.00 per hour
Expected hours: 40 per week
Benefits:
Day range:
Shift:
Ability to Relocate:
Work Location: In person
Full Time
$79k-102k (estimate)
03/25/2024
07/21/2024