The Store Manager is responsible for the effective coordination of store activities in a manner which maximizes sales, earnings, customer satisfaction, and the development of personnel. A Store Manager must actively develop and maintain a team approach in the day-to-day, month-to-month, and year over year management of the store, achieve budgeted sales and profit projections while directing their associates. It is also paramount for a Store Manager to have an eye for detail and be able to keep a finger on the pulse of the store and staff at all times.

Essential Duties and Responsibilities include the following but not limited to:

1. Ensure compliance of established procedures, practices, sales and security as stated in the Employee Handbook and Policies and Procedures

2. Maintain store staff job results by coaching, counseling and disciplining employees

3. Complete store operational requirements by scheduling and assigning employees; following up on work results

4. Assist with Recruitment by gathering resumes from walk-in candidates

5. Effectively handle customer complaints or issues

6. Prepare and review daily bank transactions – assist with any banking errors

7. Control and maintain knowledge of monetary and inventory counts

8. Ensure workplace safety by communicating any safety issues to management

9. Deter workplace theft by securing store merchandise and live devices

10. Work alongside the retail sales staff to identify current and future customer requirements

11. Maintain store cleanliness and compliance with carrier planograms

12. Review and respond to management requests/queries in a timely manner; based on work schedule

13. Ensure the staff adheres to all opening and closing procedures

14. Active involvement in creation of team schedules; review and approve timesheets

15. Ensure team emails are read and reviewed by all staff members

16. Encourage and maintain company culture

17. Perform miscellaneous duties as assigned

Required Skills and Abilities:

Oral Communication Skills

Written Communication Skills

Reading Skills

Customer Service

Customer Relations

Sales Technique

Math Aptitude

Currency Aptitude

Time Management

Organization

Professionalism

*** This position requires that you stand for long periods of time ***

Silicon Wireless provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Application Question(s):

• What is your work availability?

Experience:

• Customer Service: 1 year (Preferred)
• Sales: 1 year (Preferred)
• Sales management: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Relocate:

• Pomona, CA 91767: Relocate before starting work (Required)

Work Location: In person