Job ID: 491221

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Oldcastle Infrastructure - Built For Life from Oldcastle Infrastructure on Vimeo.

Position Overview

The Market Intelligence manager will build the organization’s functional capability in market research and analysis. This position will be focused on gathering, organizing, analyzing, and disseminating data, insights, and information in our key construction end markets of water, energy, communications, and transportation. The scope of work includes, but is not limited to, conducting targeted analyses on markets and verticals, industry trends, customers, specifications, regulations, technologies, and the competitive and market landscape with the intent of enabling effective decision-making internally and shaping growth strategy for the organization.

Key Responsibilities

The duties and responsibilities include but are not limited to the following:

Analyses of segment, industry, population, and construction trends

• Develop market intelligence data sources, analysis & synthesis of trends, periodic market synopsis reports, organizational performance reporting, products and services offerings relative to markets, channels to market; work with all stakeholders to define, understand and size market verticals opportunities
• Provide market intelligence support for key organizational projects including acquisitions, new product development, major capital projects, significant change initiatives, etc.

Contribute to market verticals solutions strategies

• Assist in creation of executable business strategies to sell solutions within the vertical, considering customer voice/needs, trends in market, technology, regulations & specifications, with associated forecasting, solutions cost/price management, channel and fulfillment strategy, performance analytics
• Create and manage top-down market forecast models, competitor & share analysis tools TAM/SAM/SOM, forecasting with inputs by macro trends; support strategic planning processes

Detailed VOC research and analysis to inform strategies

• Develop and implement in-house vendor strategies to capture voice of customer (VOC) feedback, oversee surveys & analyze results, coordinate with MarCom to maximize trade shows, digital and other customer feedback opportunities; develop and implement Net Promoter Score (NPS) strategy

Manage 3rd party research

• Manage 3rd party research vendor engagements, value for money, scope refinement with stakeholders, internal resources; partner with other functions to clarify scope, needs, deliverables on projects

Qualifications

Education and Experience

• Bachelor’s degree in Business, Finance, Engineering, Information Systems, or related field.
• 8 years professional experience expected (ideally in fields such as market or competitive intelligence, management consulting, investment banking research, etc.).
• 3 years leading complex market research projects.
• Experience executing and overseeing quantitative strategic analyses and/or market intelligence analyses (i.e. segmentation, market sizing, customer insights, etc.).
• High comfort level in interpreting and communicating the results and strategic implications to senior leadership.
• Experience sourcing, organizing, analyzing and validating data from databases/data warehouse applications (Snowflake), ERP systems (Microsoft AX), business intelligence platforms (Tableau) and Microsoft Office applications required.

Competencies and Skills

• Information Seeking – Driven by an underlying curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.
• Builds Networks – Builds strong formal and informal networks. Maintains relationships across a variety of functions and locations. Draws upon multiple relationships to exchange ideas, resources, and know-how.
• Business Acumen – Make sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies.
• Deliberative Decision Making – Gather, consider, and evaluate all relevant information to make logical conclusions before being moved to action; able to put aside personal biases and take an objective approach to making decisions based on data or other pertinent facts.
• Communicating – Provide the information required by others in a concise, direct, and unambiguous way; strive to ensure that the receiver clearly understands the specifics of their message and they are able to listen to, receive, and understand messages conveyed by others.
• Time Management – Focus on completing all work tasks in a timely manner, while remaining responsive enough to react to competing demands and shifting priorities; manage multiple responsibilities while staying organized and keeping on top of the important time-sensitive tasks and performing all work accurately.
• Process Management – Take a systematic approach in contributing to making the company's workflow more effective, efficient, and capable of adapting to an ever-changing environment.

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.