Job Description

The Administrative Assistant provides support in all administrative tasks. This includes but is not limited to answering phones, filing, and communicating with clients and customers. The ideal candidate will possess the ability to effectively communicate, answer telephones and emails, and operate office equipment in a fast-paced environment.

Job Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Assists customers with account inquiries while adhering to FERPA guidelines.
• Processing orders, forms, applications, and requests.
• Billing adjustments and refunds to student accounts.
• Ability to work well with other departments.
• Analyzing and Auditing accounts for accuracy.
• Responsible for filing documentation
• Communicates with clients and customers
• Operates office equipment like fax machines and copiers
• Maintains timely, accurate and detailed documentation required by management
• Possess professional etiquette
• Outstanding customer service and interact effectively with customers, employees, and the broader community

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• High School Diploma/GED required, Associates Preferred
• Proficient in Microsoft Excel and Google Suite
• 1-3 years in customer service/billing required
• Shows initiative, follows established procedures
• Excellent verbal and written communication & listening skills
• Demonstrates self-development, and integrity
• Read and understand information and ideas presented in writing
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Strong problem solving, analytical, and organizational skills

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.