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Crestline Hotels Resorts is Hiring an Assistant General Manager Near Rochester, NY
OverviewCrestline Hotels & Resorts is currently hiring for an Assistant General Manager. The ultimate mission of this role will be to provide strong on-the-ground leadership to one of Crestline’s multi-million dollar business units by providing strong operational leadership and manage with unparalleled customer service philosophies.
Positioned as one of Crestline’s Key Operational Leaders, this is a phenomenal opportunity to:
- Champion operational experience you already have obtained as well as grow your skills within the financial, forecasting, HR, and other Accounting functions
- Be part of the hotel brand, which has a stellar reputation for being the leader in the hospitality space
- Be given superior support from the Corporate level all the way from Operations, Sales & Marketing, Accounting, IT, and Human Resources
- Balance strategic planning with hands-on execution out on the floor in a fast-paced environment
- Develop cohesion with direct reports and maximize each one’s potential
- Keep current market share as well as aggressively grow new prospects within the market, especially from nearby competition
- Successfully interact with Hotel General Manager, all key leaders and staff across the hotel, as well as key corporate staff and ownership groups when necessary
- Strong led focus and support to the General Manager in maintaining and furthering the Hotel Brand Standards to heighten Guest Satisfaction (GSS) – your ability to understand these quickly upon hire and drive are key!
- Understand and be able to execute on all Accounts Receivable and Payable duties within the first 30 days
- Familiarize yourself and be comfortable with all HR processes within the first 30 days – you will play a huge part in new hire onboarding and success!
- Staff Optimization – develop a plan for all newly hired and current leaders/staff so they understand their mission and have the tools to offer unparalleled service, satisfaction, and success within the first 30 days
- Bachelor’s degree plus at least one (1) years of related Assistant General Manager experience; or High school diploma or equivalent plus at least three (3) years of related experience; or any equivalent combination of education and experience that provides the above skills, knowledge, and abilities
- Computer skills required – must have the ability to communicate effectively through email as well as manipulate and decipher information quickly from spreadsheets and databases
- Experience with hotel information systems required
- Hotel experience
- Opera and M3 system experience
- Must have solid Operations Manager experience within a Select Service and/or Extended Stay property
Job Summary
Full Time
Business Services
$148k-173k (estimate)
05/18/2024
06/15/2024
crestlinehotels.com
VIRGINIA BEACH, VA
100 - 200
2000
THOMAS LYONS JR
$10M - $50M
Business Services
Related Companies
About Crestline Hotels Resorts
Crestline Hotels & Resorts LLC manages 123 hotels, resorts, conference and convention centers with nearly 18,500 rooms in 28 states and the District of Columbia. Crestline is among the largest independent hotel management companies in the United States. Crestline manages quality properties independently and under such well-regarded brands as Hilton, DoubleTree, Embassy Suites, Hampton Inn & Suites, Hampton Inn, Hilton Garden Inn, Homewood Suites, Hyatt House, Hyatt Place, Crowne Plaza, Holiday Inn, Marriott, Renaissance, Westin, Courtyard, Fairfield Inn, Residence Inn, SpringHill Suites and To...wnePlace Suites as well as Private Label/Independent properties.
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