Creekside Post-Acute is a 130-bed skilled nursing facility that specializes in short-term rehabilitation and skilled nursing. We have been serving San Jose, California for over 50 years! We are looking for a committed, caring, and reliable Social Service Assistant to join our Skilled Nursing Facility!

• Job Title: Social Service Assistant
• Facility: Creekside Post Acute
• Facility Type: Skilled Nursing Facility
• Location: 3580 Payne Ave, San Jose, CA 95117, United States
• Position Type: Full Time
• Shift Type: 8 hours per day; 5 days with Some Weekends
• Pay Range: $20 to $23 per hour
• Department: Social Service

All new hires must be COVID-19 Vaccinated or have a medical or religious accommodation before they start.

OUR COMMUNITY:

We are committed to providing the best assistance to the population we serve, and our communities, to achieve optimum health, and enjoy the best quality of life possible. We bring together a variety of experts and dedicated admins to work in achieving their goals. We take great efforts to be leaders in the skilled nursing community.

Reports directly to: Director of Social Services and/or Social Service Lead

PURPOSE OF YOUR JOB:

Your responsibilities will include assisting licensed social workers, providing psychological, rehabilitation, and social support to families, and guiding individuals to find suitable benefits and social services. To be a successful social worker assistant, you should have excellent communication, interpersonal, and problem-solving skills. Ultimately, a top-notch social worker assistant is compassionate and empathetic and has high emotional intelligence.

• Keep accurate, updated, and organized records after every client visit to ensure that there are no undocumented breaks between treatments or visits.
• Answer questions about benefits that are available to individuals, or refer them to the correct organization to get help.
• Discuss benefits like child care, food stamps, housekeeping, sanitation, and money management to determine needs versus wants.
• Review and submit reports regarding any problems with a customer or a supervisor.
• Get together weekly with supervisor to brainstorm and come up with ways to improve programs for individual families within the community, and to determine better ways to serve citizens.
• Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed.
• Oversee group activities on a daily basis and run meetings when a social worker can’t be present.
• Meet with youth groups and at-risk groups in the area to teach them about the consequences associated with drugs, violence, and delinquency to encourage them to make good choices.
• Social Worker Assistant Requirements:
• An associate's or bachelor's degree in social work, social sciences, human services, or related will be preferred.

EDUCATION:

• A high school diploma or GED is REQUIRED
• Associate’s degree in a related field is PREFERRED
• Possession of certification in social services for long-term care is desirable.

EXPERIENCE/QUALIFICATION:

• Experience in the healthcare field is PREFERRED
• Extensive experience in Customer Service is REQUIRED
• Experience in Data Entry Software, Assessment Tools, and Tech Savvy is PREFERRED
• Interest in working in Skilled Nursing Facility and Social Service Department
• Flexible hours and ability to work nights and weekends; Willing to work a flexible schedule.
• Experience in social work may be advantageous.

KNOWLEDGE/SKILLS/ABILITIES:

• Experience in customer service and be comfortable communicating with clients, their families, and medical teams.
• Knowledge about any of the following areas: marriage, speech, sociology, personal health, human biology, or casework methods
• Good computer and organizational skills.
• High emotional intelligence.
• Strongly compassionate and empathetic.
• Excellent communication, interpersonal, and problem-solving skills.

PHYSICAL REQUIREMENTS:

• Physical requirements of bending, squatting, twisting, stair climbing, walking, sitting, standing, lifting, and carrying items up to 35 lbs.
• Ability to use equipment and techniques to safely assist patients to transfer, move in and out of bed, and ambulate.

BENEFITS:

Our commitment to our employees includes benefit programs that are designed to meet the various needs of our employee population. Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.