Creekside Post-Acute has been serving San Jose, California for over 50 years. It is a 130-bed that specializes in short-term rehabilitation and skilled nursing. We are looking for a dynamic Admissions Assistant to join our Skilled Nursing Facility or Subacute Care!

• Facility Type: Skilled Nursing Facility
• Location: 3580 Payne Ave, San Jose, CA 95117, United States
• Schedule: Wednesday to Saturday
• Pay Range: $23 to $27 per hour
• Website: https://creeksideskillednursing.com/

All new hires must be COVID-19 Vaccinated or have a medical or religious accommodation before they start.

RESPONSIBILITIES:

• Ensuring the seamless admission process for our patients.
• Assist with patient transfers and arrivals to the facility, scheduling and ensuring a positive experience for all involved, follow up on referrals, verify insurance and other required authorizations, and general office duties.
• Coordinate with healthcare professionals to receive referrals and schedule admissions
• Conduct patient assessments to determine eligibility and appropriate level of care
• Collaborate with insurance companies to ensure approval and coverage for admissions
• Maintain accurate and up-to-date patient records and documentation
• Communicate and coordinate with interdisciplinary team members to facilitate smooth transitions and admissions
• Schedule and conduct facility tours for prospective residents and their families
• Provide excellent customer service to patients, families, and healthcare professionals

REQUIREMENTS:

• High school diploma or equivalent; Bachelor's degree preferred
• Good customer service and a team player
• Interest in working with the geriatric population
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Knowledge of admission procedures and regulations in skilled nursing facilities
• Familiarity with medical terminology and documentation
• Proficiency in computer applications and software
• Ability to work both independently and collaboratively in a fast-paced environment
• Ability to effectively communicate and collaborate with residents, families, and healthcare professionals
• Detail-oriented and able to multitask effectively
• Compassionate, empathetic, and patient-centered approach to care

EXPERIENCE:

• A minimum of 2 years of experience in healthcare or related fields with excellent customer service, communication skills, and detail-oriented are welcome
• Experience working in a skilled nursing or long-term care facility
• Experienced Admission Coordinator

BENEFITS:

Our commitment to our employees includes benefit programs that are designed to meet the various needs of our employee population. Throughout our network, we take a balanced approach to the benefits we offer. Many benefits are company-paid, while others are available through employee contributions. Specific benefit offerings may vary by location and/or position.

EEO STATEMENT:

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.