Position Summary

Essential Job Functions:

• Identify and execute revenue opportunities for new and existing account management programs, including but not limited to Retention, Reinstatement, and Unwinds.
• Compile data from the internal data warehouse and perform extensive data analysis.
• Make recommendations based on well-constructed analytics and present ideas to key stakeholders of the Bank.
• Analyze portfolio performance to identify revenue opportunities and risk factors at an early stage.
• Analyze the performances of individual accounts and derive data-driven strategies for risk, collections, and/or marketing treatment strategies.
• Implement performance-based treatment strategies including credit limit adjustments.
• Create and maintain documentation related to policies, procedures, requirements, and deliverables related to strategic projects related to Retention, Reinstatement, Unwinds, Open/Inactives, and Authorization Expansion.
• Perform other duties as assigned.

Position Requirements:

• 3-5 years of previous financial services experience is required; credit card industry experience is preferred.
• Bachelor's degree in a quantitative area such as Finance, Economics, Mathematics, or Statistics is required. A Master's degree is a plus.
• Advanced software competencies using SAS Enterprise Guide and Miner and/or SQL, Tableau, and Excel.
• Effective data mining skills and the ability to explain changing data dynamics.
• Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes, and results.
• Demonstrated experience in requirements gathering and documentation
• Excellent interpersonal and relationship-building skills
• Excellent written and oral communication skills, and in working with remote team members