Salary Range: Up to $22 an hour, based on experience
Work Days/Hours: Monday thru Friday, 8:00am to 5:00pm
At Revenue Cycle Specialists, Inc., we believe in recognizing and appreciating our employees. As a Patient Account Specialist, you will enjoy the following benefits:
- Quarterly Reviews for your first year & you can increase your annual earnings by $2000 during the first year of employment
- Full benefit Package, including 50k paid life insurance
- Matching 401K program
- Employee Recognition and Incentives
- Continuous Training/Development
Job Summary:
The Patient Account Specialist at Revenue Cycle Specialists, Inc. in Grand Island is responsible for contacting patients, discussing insurance payments, gathering any additional information needed on the account, and setting up payment arrangements.
Responsibilities:
- Utilize exemplary customer service skills on the telephone
- Suggest payment sources for unpaid account balances
- Understand medical billing, patient billing, and insurance documents
- Update customer records with new information, call results, and relevant notes
- Perform other assigned duties
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- High School Diploma or Equivalent
- Customer Service experience is preferred
- 2 years of previous experience in a leadership role within medical billing, patient accounts, or call center environments
Communication/Teamwork Skills:
- Excellent communication skills and ability to work in a team environment
- Proficiency in both English and Spanish would be an asset
Technology Skills:
- Proficiency in using computers, including Microsoft Outlook, and phone systems
Work Environment:
The Patient Account Specialist will work in a temperature-controlled office environment, sitting at a desk during regular work hours. The role will involve making telephone calls, typing on a standard keyboard, and reading and comprehending information from a computer terminal and/or written resources.
Equal Opportunity Employer:
Revenue Cycle Specialists, Inc. is an equal opportunity employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Revenue Cycle Specialists, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment Policy:
At Revenue Cycle Specialists, Inc., we maintain a workplace free from harassment. We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to ensuring that all employees are able to perform their job duties without interference or harassment. Violation of this policy may result in disciplinary action, up to and including discharge.