10 Dispatch Service Representative Jobs in Stockbridge, GA
Creative MultiCare, LLC is Hiring a Dispatch Service Representative Near Stockbridge, GA
- Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner
- Communicate with and update customers based on the daily service schedule
- Handle customer inquiries with professionalism
- Manage a large amount of inbound and outbound calls in a timely manner
- Identify customers’ needs, clarify information, research issues as they arise, and provide solutions and/or alternatives
- Provide information about our services
- Build sustainable relationships with both customers and technicians
- Develop and maintain a knowledge base of products, services, and technician skillsets to utilize when making decisions based on specific customer request/needs
- Meet personal/team qualitative and quantitative targets
- Weekly pay
- Paid time off
- On-the-job paid training
- Health, dental, and vision insurance
- 401(k) matching with immediate vesting
- Supplemental insurance packages
- Strong organizational skills and the ability to manage multiple tasks simultaneously
- Positive and professional demeanor with great interpersonal skills
- Previous experience in a similar role is preferred, but not required
- Excellent written and verbal communication skills
- Attention to detail and a commitment to maintaining accurate records
- Must be able to read, write, understand, and speak English
- Must pass pre-employment background check
- Bilingual is a plus, but not required
Job Summary
Full Time
Building Construction
$39k-51k (estimate)
03/17/2024
05/16/2024
creativemulticare.com
SAINT PETERSBURG, FL
200 - 500
1992
$10M - $50M
Building Construction
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About Creative MultiCare, LLC
Creative Multicare, Inc. was established as a result of the hard work, dedication, and commitment of a great group of people who were devoted to service excellence. Their journey started in 1992 servicing the metro Atlanta area as Creative Carpet Care, Inc. Creative was started with a sole emphasis in carpet cleaning and restoration services within the multi-family industry. As a result of the value that we place on our customers needs, Creative has since grown into the largest carpet cleaning and restoration service company in the Atlanta and Jacksonville areas. In 1997 Creative broke ground ...on a new company under the name Create-A-Surface International, Inc. This company, following through with the same dedication to service excellence, became a dependable partner to the multi-family industry. In January of 2004 we merged these two companies into Creative Companies, Inc. in an effort to simplify the process and better serve our customers. In 2008, after adding plumbing services to our Atlanta location, our name was changed to better reflect our mission to be a multi service provider to the multi-family industry and so we became Creative Multicare, Inc. Creative Multicare, Inc. now proudly offers carpet cleaning & restoration services as well as refinishing services in the Jacksonville, Orlando, & Tampa Florida areas in addition to our Metro Atlanta services. We have continued to expand our plumbing services through our Florida locations furthering our mission to provide multiple services to the multi-family industry, our team is working hard to add plumbing services in these areas while continuing in the tradition of service excellence that has helped develop a reputation for being an effective, dependable, and valued partner to our customers.
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The job skills required for Dispatch Service Representative include Attention to Detail, Verbal Communication, Organizational Skills, Dedication, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatch Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatch Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatch Service Representative positions, which can be used as a reference in future career path planning. As a Dispatch Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatch Service Representative. You can explore the career advancement for a Dispatch Service Representative below and select your interested title to get hiring information.
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