Job Description Year Round
LIVE THE DREAM. Work here. Play here.
The mountains are calling.
NOTE: This position is located in Mammoth Lakes, California.
Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?
More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide

Offers of employment may be contingent upon successful completion of a background investigation.
A little about this position:

• The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations.
• This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided.
• Represents management in solving guest problems and implements company policy when management team is not available.

Requirements:

• High School or equivalent education required
• 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
• 1-year experience in leadership role in hospitality or equivalent
• Strong interpersonal and problem-solving skills
• Ability to multitask in a high-volume setting
• Strong computer skills
• Lightspeed and GXP experience beneficial
• Marriott/Starwood experience beneficial
• Knowledge of hospitality industry
• Ability to effectively present information in a one-on-one setting or in a group
• Basic cash handling skills required

Hourly pay rate: $22.50 to $23.75