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Creative Financial Staffing is Hiring a Frontline Support Engineer Near Broomfield, CO
Frontline Support Engineer (Must live in Colorado) No Sponsorships or C2C About The Company
Smaller company and Team
Mostly remote after training
Competitive benefits (healthcare and pto very generous!)
Must have MSP or Enterprise IT Help desk experience
You will:
Troubleshoot various tickets, device/printer issues, password reset, VPN, active directory, group policy, basic networking
Helping clients from different industries, provide top tier service, treat clients as if they were your own
Contributing to and expanding upon comprehensive online knowledge base for IT staff and end users
Assisting in the development of all standard and custom workstation configurations; self-service software catalogs, and ongoing application installations
Participating in the testing of all end-user related software including all appropriate patches and updates across the organization
Qualities You Will Bring
Ability to configure and troubleshoot end-user issues within Microsoft (MS) Office 365 Office Online, OneDrive, OneNote, and O365 Administration