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1 Call Center Representative *Remote Job in Danvers, MA

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Cranney Home Services
Danvers, MA | Full Time
$36k-45k (estimate)
1 Month Ago
Call Center Representative *Remote
$36k-45k (estimate)
Full Time 1 Month Ago
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Cranney Home Services is Hiring a Remote Call Center Representative *Remote

Description

Your career in Customer Service starts here at Cranney Home Services! A five-star place to work, this is the company that will transform your career as we strive to ensure our employees are taken care of. We are known for stability and offer opportunities for lateral growth.

*****Five-Star Place to Work*****

  • Remote (Work from home).
  • Part-time: Monday- Friday (6:00 pm- 12:00pm) & Includes weekends.
  • Weekly Pay: Every Thursday- $18/hr.
  • This position does not qualify for benefits. 

What must be accomplished: 

  • All calls answered with urgency in a professional manner.
  • Call handling and meeting customer needs consistently followed.
  • Meet the call center goal for opportunity expectations in respect to setting appointments.
  • Existing tools, scripts, and systems used consistently to book appointments.
  • Department procedures followed routinely to ensure consistently high sales.
  • Logging into systems in a timely manner
  • Makes follow- up calls to customers for satisfaction of service performed by technicians.
  • Check invoices to ensure technician input proper payment and information in each order for accounting.

How will success be measured:

  • Answer all calls: 100% in a polite professional manner. 

Requirements

Minimal Requirements:

  • Customer Services Skills.
  • Reliable Wi-Fi at home.
  • Attention to details.
  • Excellent verbal and written communication skills.
  • Ability to work independently. 
  • Positive Attitude.

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

04/10/2024

EXPIRATION DATE

06/08/2024

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The job skills required for Call Center Representative *Remote include Customer Service, Call Center, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Call Center Representative *Remote. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call Center Representative *Remote. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call Center Representative *Remote positions, which can be used as a reference in future career path planning. As a Call Center Representative *Remote, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Representative *Remote. You can explore the career advancement for a Call Center Representative *Remote below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

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The representatives should also use their problem-solving skills to resolve customer queries effectively.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

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Step 3: View the best colleges and universities for Call Center Representative.

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