About Craftsmen Industries

Craftsmen Industries custom manufactures unique specialty trailers and vehicles and large format printed elements for experiential marketing and industrial solutions for brands across the industry spectrum including Boeing, PepsiCo, and Anheuser-Busch. We pride ourselves on creating our products fully in-house from initial design and engineering to fabrication and the finishing touches of graphics and paint.

Our Craftsmen team includes one subsidiary, Schantz Manufacturing. Schantz focuses on custom manufacturing of concession trailers for the fair and festival industry.

Guided by our values, we BUILD by helping bring ideas to life in a dynamic and collaborative environment and we're looking for talented individuals to grow with us!

What Do We Offer?

• Competitive compensation.
• Career development opportunities.
• Benefits including but not limited to Medical, Dental and Vision.
• 401(k) Match and Much More!

Position Title: Sales Administrator

Location: St. Charles, MO

Position Summary:

The Sales Administrator provides administrative support to the sales team, contributing to the overall efficiency and effectiveness of the sales process. This role involves handling various tasks to streamline sales operations and enhance customer satisfaction.

Job Responsibilities:

• Assist the sales team with administrative tasks such as preparing sales presentations, quotes, proposals, agreements, manufacturing orders, and invoicing documents.
• Ensure the accuracy and completeness of sales-related information in the CRM (Customer Relationship Management) system.
• Serve as a liaison between the sales and other departments/teams to establish project budgets, timelines, customer specifications, and other instructions pertinent to the project plan.
• Serve as a customer facing representative for sales team responding to inquiries and provide information on products, services, and order status. Escalate issues, when necessary, to the appropriate internal contacts.
• Coordinate sales meetings, conferences, and travel arrangements for the sales team.
• Facilitate leasing of assets to customers. Coordinate lease renewals or returns accordingly.
• Create and update training manuals for the sales team, ensuring they reflect the latest product information, sales processes, and best practices.
• Collect, analyze, and organize sales data to generate insightful reports for the sales team and management.
• Assists with market research to identify potential sales verticals and assess market trends, opportunities, and challenges.
• Other duties, as assigned.

Required Skills:

• High School Diploma or equivalent and 2 years of administrative sales support, administrative, and/or customer service experience.
• Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Adobe Suite products.
• Must have excellent verbal and written communications skills both internally and externally.
• Team focused communication style.
• Ability to build and maintain relationships with both internal and external customers.
• Strong initiative to address and solve problems.
• Adapt to changing priorities in a dynamic and fast paced environment.
• Strong attention to detail and accuracy in data entry.
• Strong organizational and multitasking skills.
• Apply independent judgement regarding significant internal/external customer matters.

Preferred

• Associate or bachelor's degree in business administration or related field.
• 5 years of experience administratively supporting a sales team or executives with duties including presentations, quotes, proposals, agreements, manufacturing orders and invoicing documents.
• Proficiency in CRM software.

Physical Requirements:

• Sitting, standing, and walking in office, warehouse, and manufacturing environments.
• Ability to bend, lift, and position self to move about the office, as needed.
• Required use of fingers and hands to operate a computer.
• Vision abilities required by this job include close and/or color vision, and ability to adjust focus.

Craftsmen Industries (and its subsidiaries) is an Equal Opportunity Employer. This means that we consider all applicants for employment and employees eligible for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity, and/or any other characteristic protected by law. We also provide reasonable accommodations to our applicants and employees with disabilities in order to assist them in the performance of their essential job functions.

To learn more visit www.craftsmenind.com and www.schantzmfg.com.