The Opportunity:

The Operations Managers core purpose is to build, lead and inspire a team to execute upon The Joint’s service, quality and operational standards and achieve all financial targets for clinics.

This full-time position provides support and oversight on the operations of each clinic within the region. Core responsibility is business growth and team development to ensure a consistent and high-quality patient experience across all clinics. The Operations Manager will be responsible for leading the team at each clinic consisting of DC (Doctor of Chiropractic) and WC (Wellness Coordinator/front desk) while developing and implementing best practices in the clinic to ensure the delivery of high-quality patient care while meeting performance goals for each clinic within the region. There are 3 clinics within the Florida region - Pensacola, Pace and Fort Walton Beach.

Core Expectations:

• Conduct regular and scheduled site visits that access the patients experience. Provide direction, guidance and recognition that focuses on exceeding the customer’s expectations.
• Ensure that the teams are maintaining franchise standards
• Developmental conversations during visits
• Perform regular follow-up training, when necessary, determined by performance and observation.
• Develop Sales Goals based on predetermined business plan
• Follow up on weekly/monthly goals with each clinic team and find opportunities for improvement and actions to execute improvement
• Meet or exceed budgeted sales objectives each month
• Meet or exceed KPI’s for each location
• Regular communication with Franchise owner and President of Chiropractic
• Responsible for upkeep of clinic inventory and on site-facilities

Requirements:

• Previous Franchise experience is a MUST!
• Excellent communication skills and attention to detail
• Must be passionate about health and wellness
• Ability to travel throughout assigned local market to visit locations routinely
• Strong time-management skills, and the ability to handle multiple priorities simultaneously
• Strong operations background
• Sales experience is a huge plus

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 10 hour shift
• 8 hour shift
• Overtime
• Weekends as needed

Ability to Relocate:

• Thornton, CO: Relocate before starting work (Required)

Work Location: On the road