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The Company
Cover Genius is a Series D insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.
Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20 countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.
Our People are
Bold, Authentic, Purposeful and Inspired
Our People are not
Perfect, Traditional, Complacent or Cautious
About the Role
As a Process Improvement Analyst on our Customer Team, you will design processes and customer-centric experiences that enable our claims team to deliver a world-class service
To drive success in this role, you will have experience managing and influencing cross-functional projects that focus on continuous improvement in an agile environment and a demonstrated ability to quickly learn new concepts and adapt to an ever-shifting set of priorities that accompany a start-up environment. As the Process Improvement Analyst you will be responsible for taking complex ideas and “translating” them into customer-friendly experiences, as well as implementing new processes and capabilities with internal stakeholders to improve operational efficiency and enable scalable growth. Regular collaboration with insurance, partnerships and engineering teams will be key in ensuring we onboard new partners and products quickly and effectively.
\nWhat will your day look like? You will...
Why Cover Genius?
Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?
• Flexible PTO. Taking time out is important for our teams to enjoy life and stay fresh.
• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.
• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.
• Social Initiatives - pictures speak a thousand words!
Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!
* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
PLEASE APPLY USING A RESUME WRITTEN IN ENGLISH
Full Time
$47k-67k (estimate)
05/19/2023
05/23/2024
covergenius.biz
New York, NY
25 - 50
The job skills required for Process Improvement Analyst include Problem Solving, Initiative, Data Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Process Improvement Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Process Improvement Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Process Improvement Analyst positions, which can be used as a reference in future career path planning. As a Process Improvement Analyst, it can be promoted into senior positions as a Data Control Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Process Improvement Analyst. You can explore the career advancement for a Process Improvement Analyst below and select your interested title to get hiring information.