JOB DESCRIPTION The Senior Payroll Administrator is responsible for the end to end processing cycle of a national, multi-state payroll operation with bi-weekly execution and pay delivery to staff.

Responsible for payroll related vendor management, tax and reporting compliance, and operational execution. This role also leads Unemployment claims management, taxation, and vendor management.

This role is part of a Shared Services team and will respond to and resolve user tickets from the field, as well as address themes with training and user education

ESSENTIAL RESPONSIBILITIES :

Lead payroll and time & attendance operations to provide accurate and efficient payroll services to our employees, playing a key role in payroll modernization to standardize, streamline, consolidate and automate our payroll processes.

Includes processing wage verification requests, internal and external reports, garnishments, etc.

• Partner closely with various collaborators (finance, compensation and benefits, HR, legal, IT) to ensure payroll is processed securely and in compliance with local laws and regulations.
• Operate within the Shared Services team to respond to payroll and timekeeping user tickets. Will identify themes and develop ticket reduction strategies, to include training and user education.
• Process offcyle checks or special requests, as well as develop offcycle reduction strategies.
• Make continuous improvement suggestions related to user experience and process opportunities.
• Leads operation of the Unemployment program. This includes vendor management, claims management, reporting, taxation, new site set up, and invoicing / cost management.
• Partner with the community locations and internal partners to improve payroll delivery and services.
• Payroll Tax reconciliation and state registrations as needed, state agency management.
• Partner on special employee or company programs that touch payroll services, such as bonus, merit, commissions, benefits, acquisitions, org restructurings, etc.

COMPETENCIES :

Organization Wide Mindset - Operates and makes decisions with the good of the overall organization in mind; works to break down silos and understand operational challenges faced by different areas / locations;

prioritizes organizational success over the success of any single function or location.

• Critical Thinking - Objectively analyze information to draw rational conclusions. Gather information and determine which pieces of information apply to the subject and which do not, based on deductive reasoning.
• Collaboration - Forms and sustains productive, mutually-beneficial relationships that advance goal achievement; works collaboratively and effectively addresses conflict and other barriers to effective teamwork.
• Advanced Technical Knowledge - Proficiency in specialized software such as HRIS platforms. Understanding and application of industry-specific standards and protocols.
• Attention to Detail - Efficiently allocate cognitive resources to achieve thoroughness and accuracy when accomplishing tasks, no matter how small or large.
• Driving Execution - Focuses intensely on bringing work to timely completion; creates goals and plans that are aligned with organizational strategies and ensures people are equipped to execute those plans;

holds self and others accountable for achieving results and meeting commitments.

Interpersonal Impact - Communicates and influences effectively, using language and methods appropriate to the situation and audience;

openly shares information and creates an inclusive work environment by seeking input, listening and demonstrating respect for others.

• Quality Decision Making - Approaches problems using appropriate facts and information, considers alternative solutions, and makes sound decisions in the best interests of the organization.
• Service Focus - Provides outstanding service; treats both residents and fellow employees as valued customers, keeping their satisfaction and engagement at the center of all undertakings.

EDUCATION AND WORK EXPERIENCE :

Required Degree : Bachelors Degree in HR or Related field

Certificate(s) :

• Payroll related training or certificates preferred
• Workday related certificates preferred

Experience :

• Minimum 5 years payroll experience.
• Experience being a partner with 3rd party vendors.
• Experience with reporting, including report writing preferred.
• Previous experience in HR or a share service model is preferred.
• Multi-state and national experience required.
• Must have solid experience with Workday or similar payroll / timekeeping systems and high proficiency with technology.
• Must have experience working collaboratively with internal partners, such as legal or benefits, on project teams.

KNOWLEDGE, SKILLS AND ABILITY :

• Strong analytical, critical thinking, and problem solving skills; ability to combine attention to detail with big picture perspective.
• Understanding of cross functional concepts and impacts (security, reporting).
• Ability to research, quickly learn, and analyze information, make recommendations, document and present information clearly.
• Ability to work with limited direction or supervision, take initiative, plan and carry out responsibilities, organizing own schedule and duties in order to complete responsibilities.
• Ability to maintain confidentiality and utilize sound judgment.
• Skilled in accurate, timely documentation.
• Skilled in written and verbal English communication.
• Attention to detail and highly organized, with ability to prioritize and implement on time.
• Skilled in high efficiency and able to work at a fast pace with high volume output.
• Ability to work as part of a broader team and engage effectively with colleagues and stakeholders.
• Highly skilled in problem solving, root cause analysis, and implementation of solutions.
• Highly skilled in in Microsoft Outlook, Word, Excel, PowerPoint, Teams.
• The majority of time is spent in an office setting. The position requires occasional handling of lightweight materials and physical ability to use the telephone, computer and keyboard, printer and other office equipment.

For full time employees, we offer a generous benefits package that includes :

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Various voluntary benefits : Life, AD&DTuition assistance and scholarshipsEmployee assistance programLegal services, home / auto insurance, discount purchasing programPet Insurance

Last updated : 2024-05-21