Position Summary :

Provides professional clinical care to patients receiving treatments and examination in an outpatient clinical setting under the supervision of the attending provider and practice office manager.

Responsibilities

• Assesses patient’s general condition and takes vital signs and weight.
• Assists provider with examinations, diagnostic procedures, and treatments. To include, but not limited to, phlebotomy, injections, suturing, and other typical office procedures.
• Administers patient medications per provider order and policy including appropriate dosage, route, site, and documentation.
• Orients, instructs, and trains assigned personnel as applicable.
• Provides basic patient care as ordered.
• Assures test results are received and relayed to patient in a timely manner.
• Demonstrates sensitivity to patient's comfort and privacy by using the AIDET fundamentals of communication.
• Documents all interventions, patient / family responses, medication dispensed / prescribed, etc., in the medical record.
• Promotes wellness by providing patient education materials and communicating provider’s advice and instructions.
• Reviews and consults with provider regarding patient phone calls and urgency of appointment.
• Ensures an adequate stock of supplies and well maintained equipment.
• Monitors and ensures accuracy of recording on patient medical records. Maintains all required reports, records, statistics, etc.
• Maintains confidentiality in matters regarding the practice, its patients, and employees.
• Ability to use a variety of office and medical equipment including, but not limited to, telephone, computer, fax, stethoscope, EKG machine, ear washing equipment, scales, thermometers, blood pressure cuff, and basic lab equipment.
• Maintains a clean and sanitary work area.
• Maintains equipment in clean, operating condition.
• Performs referrals and pre-certifications as needed and where applicable.
• May schedule patient appointments per provider order and relay accurately to patients.
• Takes calls from hospitals / nursing homes and relays appropriate information to practitioner in a timely manner.
• Collaborates with the patient, physician, and other care team members as part of a team based approach to overall patient care.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.

Qualifications

Minimum Education :

None specified; however, must be sufficient to meet the standards for achievement of the below indicated license and / or certification as required by the issuing authority.

Minimum Experience :

One (1) year of experience required as a certified Medical Assistant from a recognized certifying organization.

Licensure Requirement :

Must be certified as a Medical Assistant from a recognized certifying organization. American Heart Association BLS required.

Last updated : 2024-03-25