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Front Desk Agent
We are looking to grow our amazing Marriott Front Desk Team! Team members enjoy exclusive discounts at Marriott Hotel Properties Worldwide! Team member's friends and family receive exclusive discounts as well! Our property has gone through a huge transformation with a complete renovation. Want to be a part of the 'new' us? Come apply!
Must have reliable transportation, communication, and proven success of accountability.
Purpose of the Position:
To ensure guest satisfaction by providing efficient service and superior guest relations while increasing sales volume and profitability. To embrace the values of the Company Culture and Guiding Principles.
Essential Responsibilities:
Meets and exceeds Guest and team member expectations by providing exceptional service and team work by:
Who We Are
We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.
We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Schedule:
Work setting:
Experience:
Ability to Commute:
Work Location: In person
Full Time
Accommodations
$28k-37k (estimate)
12/29/2022
08/25/2024
courtyard.marriott.com
CLEVELAND, OH
7,500 - 15,000
1951
TERRI BALL
$200M - $500M
Accommodations
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.