JOB
This classification is primarily responsible for providing office and administrative support to staff within the department and the public to ensure the needs of the public are met in a positive, timely and efficient manner. Employees may be assigned general responsibilities or be assigned to a specific function within the department.
EXAMPLE OF DUTIES
Communicate and assist the public by responding to questions, directing inquiries, providing information, or processing documents by correspondence, telephone, or in person.Maintain manual and electronic data files and systems for tracking processes and maintaining records.Schedule meetings and/or hearings for self or others to meet with public to review documentation, determine eligibility, issue permits, vouchers and authorizations.Receive and receipt fees.Process applications based on review and confirmation of eligibility and documentation.Maintain and disburse forms and public information.Research records and data for information and historical documentation.Prepare reports, minutes and correspondence from data provided or researched.Receipt, deposit, and account for cash received from a variety of funds.Maintain records for substantiation of disbursement of funds, grants, allocations.Maintain schedule of conference and meeting rooms.Prepare agendas, notify participants, and coordinate internal and external meetings.Assist other administrative staff with responsibilities.
SUPPLEMENTAL INFORMATION
OTHER JOB FUNCTIONS: Provide excellent customer servicePerform other duties as assignedRegular, reliable, punctual attendance, evening meetings may be occasionally required.WORKING CONDITIONS: Work is normally performed in an office. Employees in this classification are required to operate standard office equipment including computers, adding and calculating machines, copy machines. Employees in this classification are expected to sit, stand, bend and walk while performing office responsibilities. Employees may be required to move up to 20 pounds on a periodic basis.